Sarah Mains Residential Sales and Lettings, Newcastle

Unlike some other agencies out there, we recognise that our industry is primarily about people - which means that we prioritise each customer's wants and needs first.
Of course, properties are important - that's why we deal in hundreds of transactions every month. But it's the people behind the deals which really matter: our buyers and sellers; those hoping to rent and those trying to let; people considering auctioning a property or arranging a mortgage with us.
Our focus on people also means that we realise that our staff are our greatest asset. We've hand-picked the very best team, who are determined to do all they can to ensure your every need is catered for.
Our aim is to establish individual relationships with our clients through a business which is built on energy, agility, professionalism and knowledge. Our enthusiasm shows our clients that we will always do the best for them and with a demonstrable record of success we believe that having local knowledge of the places we operate in gives us the edge over other Estate Agents.