Title

Title

Fostering connections and maximising your assets.
  • paragraph

    The word 'lettings' often has poor associations in the property industry. At Ralph James however, we've reinvigorated the entire rental process with a hands-on approach. Ours is an agency that forges trusting, transparent and long-lasting relationships with clients.

    We invest time and energy to get to know our tenants, guiding them through the rental process and ensuring we find properties that fit their lifestyles. Our landlords are likewise supported with tailor-made service packages. From initial rental admin to constructing a bespoke marketing campaign and establishing contact with tenants, we'll take care of the process however you'd like.

  • paragraph

    Select a service to suit you.

    Our landlords are supported throughout the entire rental process with bespoke service packages. From initial rental admin to the creation of an effective marketing campaign and establishing tenant care and relationships, we'll take care of the process however you'd like.

    Whether you want a Let Only option, you'd prefer us to Let and Collect your rent or you'd like complete liberation with our Fully Managed Special Service, our teams work hard and smart in your best interest. We're members of The Property Ombudsman scheme and abide by a strict code of practice that ensures our actions comply with all legal and industry standards.

  • paragraph

    Dedicated support that goes beyond the 9-5.
    Ralph James strives to connect people with their dream property, and we know that life can't always fit into a working day. Instead, we fit to your schedule with our doors staying open later and on weekends. Plus, our agents are available to reach outside of office hours.
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    Lettings marketing that is completely unrivalled.
    As a landlord to a rental property, you want to minimise any void periods by finding the best tenant in the quickest time possible. We take great care in the marketing of your home, showcasing it with professional photography and film as well as essential local information for tenants. With a background in design and advertising, our team will stage your property to maximise its space and make the best possible impression. You can catch sneak peeks and behind-the-scenes action across our social media platforms.
Contact us

Title

Find your ideal home and rent with ease.
  • paragraph

    We're local experts with a genuine interest in helping you find your perfect rental property. Our agents are firmly embedded in their communities and know the ins-and-outs of transport, schooling, shops and neighbourhood schemes that will be useful for prospective tenants.

    Whether you're new to the experience or not, renting with Ralph James is simple and enjoyable. We'll be of support throughout the entire process, starting with referencing and paperwork right through to sorting your fees and deposits - using the My Deposits government protection scheme.

Contact us

Title

The difference is in the detail.
  • Introduction

    Our team make Ralph James the family it is - you may have met a few of them already, but if you haven't, here's a little more on their background and what makes them unique. Ralph James is all about personal relationships, face-to-face contact and outstanding customer service. Professional, comfortable and relaxing: just like our shop.
  • Team Member

    image cannot be displayed
    Thomas | Founder & CEO
    For Thomas, presentation is everything. Having worked in corporate and independent companies since 1999 and managing his first agency at the tender age of 21, Thomas had the insight and innovation to open Ralph James in 2015. His goal was to reshape the industry by combining modern marketing strategies with dedicated personal service - creating a new standard of buying and selling property. 

    When Thomas first came to work in Reigate and Redhill, he loved what he saw. Reigate was the traditional darling of the two, a charming town with wonderful shops and schools surrounded by verdant countryside. Redhill was ripe with potential, with its collection of neighbourhoods, rail links to London and exciting central regeneration. They were the perfect places to launch Ralph James, which continues to expand to new locations under Thomas' charismatic leadership and pioneering spirit. 

    Thomas is a keen developer himself and his passion for property knows no bounds. From renovating his own home to selling yours, there is no limit to the high standards he implements. He's a dedicated family man, sports enthusiast and a true country soul - all values that permeate the company culture.
  • Team Member

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    Katie | Head of Lettings & Property Management
    After attending Reigate College, Katie worked her way up from her first position as a lettings negotiator to an appraiser and assistant manager, Katie has now found her niche within property management. She was intrigued by the modern design and business approach of Ralph James when she purchased her own home in Horley. 

    Following her maternity leave, she jumped at the opportunity to join the team and quickly became settled amongst her welcoming colleagues and clients. In her spare time, you'll find Katie enjoying special days out with her two sons, family and friends.
  • Team Member

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    Sam | Head of Sales & Lettings Team Manager
    Originally from a small village in County Durham, Sam always knew that he belonged in the countryside rather than a more hectic city environment. Having purchased a home in Earlswood with Ralph James, Sam was himself so inspired by the agency that he quickly got in contact to be part of the team. 

    Sam brings a decade of experience in sales and lettings to Ralph James and since joining has become an integral member of the company. His love of property and expert knowledge of the local market is evident from the moment clients speak with him.
  • Team Member

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    Samantha | Senior Lettings Advisor
    Sam lived in Redhill for her whole childhood, before studying travel and tourism and embarking on a role in the airport. Eager for a new challenge, she was inspired by the world of real estate. Sam joins Ralph James following a break in her career to be at home with her children - it's no wonder she's so familiar with many local schools. 

    She's warmhearted, knowledgeable and an excellent listener, delighting in matchmaking her clients with their perfect home. On the weekends, you'll find Sam revelling in the fresh air of the Surrey Hills and spending time with her family.
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    Didi |Trainee Property Manager & Administrator
    For Didi, Dorking has always been home. From her early days at nursery to studying at Reigate College, the town's cosy charm has long been a source of comfort and inspiration. Didi's love of property and dreams of designing her own place drew her to Ralph James; when an opportunity arose to work with the agency, she was over the moon. 

    Since joining the team, Didi's loved being in a modern working environment among her friendly colleagues, all with such commitment to their clients. Outside of work, you'll find Didi dancing, singing and enjoying quality time with her family. Sundays are reserved for walks with her mini Yorkshire Terrier, Lola, exploring the scenic beauty of Surrey.
Contact us

    Title

    No one knows us better than those we do it for.
    • Introduction

      When it comes to significant and impactful life choices, having a trusted ally by your side is essential. With Ralph James, you can rely on candid advice, sincere assistance, and dedicated attention. We prioritize building genuine relationships with our clients, taking the time to understand your unique journey and maintaining regular communication, akin to friends, throughout the entire process.

    Testimonials from Landlords

    • Landlord Testimonial

      I couldn't recommend the Ralph James team enough, I've now purchased, sold and used their letting team to manage a property.

       - Claudio
    • Landlord Testimonial

      I will recommend anyone looking to let to visit Ralph James and have a smooth sail. Great experience!

       - Lewis
    • Landlord Testimonial

      Effective communication throughout; I really like the detailed interim and full reports produced.

       - Yan
    • Landlord Testimonial

      We decided to rent our property through Ralph James as we believed they'd offer a very personal service. This proved to be very accurate.

       - Abigail
    • Landlord Testimonial

      Ralph James have managed a couple of rental properties for me over the last 4 years and the service has been great. Katie, Sam and the team have always been very responsive. 

      - Mel
    • Landlord Testimonial

      Professional every step of the way. That's the best way for me to describe the team at Ralph James. A pleasure to work with Katie and the team.

       - Dan

    Testimonials from Tenants

    • Tenant Testimonial

      Great communication and detail throughout the whole process.

       - Kelvin
    • Tenant Testimonial

      Very smooth lettings process, Sam was helpful and organised every step of the way. 

       - Sophie
    • Tenant Testimonial

      If I were to look for another property to rent or buy in the future, I would definitely use the services of Ralph James. 

      - Lena
    • Tenant Testimonial

      Sam noted the kind of house we were looking for and within couple of weeks found a perfect home for viewing.

       - Vikas
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Ralph James Estate Agents, Banstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Ralph James Estate Agents, Banstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Ralph James Estate Agents, Banstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Ralph James Estate Agents, Banstead on +441737371700.


    Title

    Title

    Nobody does it better.
    • paragraph

      The difference is in the detail.

      Our personal approach, innovative marketing and tailored property management sets us apart from the rest. We're driven to exceed expectations in every aspect, working with your best interest at heart.

      We operate with unwavering determination and are constantly generating ideas to challenge industry norms. Our team knows the importance of beautiful design - those details that make properties sell.

    • paragraph

      Redhill & Reigate's No 1 Selling Estate Agent.
      We firmly believe that exceptional results can be achieved without a "salesy" approach. For the fourth consecutive year, we've outperformed all other agencies in Redhill and Reigate. In 2022, 57% of our clients wanting to move within the area chose to purchase through Ralph James. This achievement stands as a testament to the dedication and collaborative efforts of our team in assisting their clients.
    • paragraph

      Showcasing your property in the best light.

      Behind the Ralph James brand is a dedicated, in-house team of creatives; they're trendsetters that combine innovative artistry, technical expertise and market insight. You can rely on them to elevate your property with captivating visuals and engaging content - all tailored to resonate with aligned buyers across a diverse range of online platforms.

      There's a reason why our digital presence is so highly regarded. We're candid, creative and caring. Not only do we present our homes to the highest aesthetic quality, but you'll get to know our team of property experts who shine both on and off camera.

    • paragraph

      Off-market discretion to suit your needs.

      From personal circumstances to those with high profiles, some of our clients prefer anonymity during their property dealings. Guided by the preferences of each individual, Ralph James offers a tailored and discreet selling or buying process.

      We maintain an extensive database of motivated buyers with whom we have close working relationships. Your home will be presented to those who are an ideal match for the property and ready to proceed promptly.

      If you're seeking to buy with discretion, you can explore Ralph James' 'Black Book' of exclusive owners and properties. We're excited to share this curated selection with you.

    Contact us

    Title

    Find your next property with Ralph James
    • paragraph

      At Ralph James, we pride ourselves on more than just facilitating property transactions - we're dedicated to crafting exceptional experiences for our clients. We're a team of approachable real estate experts, individuals who take genuine care about your needs and wishes. From the moment you walk through our doors, you'll feel welcomed and supported.

      Looking to buy a property isn't just about finding a house, it's about discovering the perfect neighbourhood to fit your lifestyle. Whether you're searching for the best schools, convenient transport links or the area's best brunch spots, we're here to guide you every step of the way. As we all live locally, our hometown knowledge and passion is second to none. We can provide tailored recommendations and insights, ensuring you end up in a place that truly feels like home.

      When choosing to buy a property with Ralph James, you're making an investment in your future. Our commitment to excellence is clear: we offer a personalised approach and unparalleled industry expertise to help our clients navigate the real estate market with confidence and ease.

    Contact us

    Title

    Our select network of advisors & solicitors.
    • service

      Financial partners

      We understand the need for reliable, efficient and adaptable sources of funding. Our extensive network of financial advisors, developers, surveyors and private investors have been hand selected for their expertise and industry prowess. We have close, established relationships with these specialists - working for and on behalf of our clients. 


      As is the case with our approach to sales and lettings, we are locally-focused. Our trusted chartered surveyors operate exclusively in our catchment areas, working alongside our teams to establish your property's value and prospects.

    • service

      Solicitors
      The experience of buying and selling can feel complex without the right advice and support. Running you through the basics right through to the intricate legal details will be our partnering solicitors - trusted not only for their knowledge but their friendly, people-focused approach. Both the Ralph James team and our network of financial professionals take great pride in the reliable and efficient handling of your property matters.
    Contact us

    Title

    The difference is in the detail.
    • Introduction

      Our team make Ralph James the family it is - you may have met a few of them already, but if you haven't, here's a little more on their background and what makes them unique. Ralph James is all about personal relationships, face-to-face contact and outstanding customer service. Professional, comfortable and relaxing: just like our shop.
    • Team Member

      image cannot be displayed
      Thomas | Founder & CEO
      For Thomas, presentation is everything. Having worked in corporate and independent companies since 1999 and managing his first agency at the tender age of 21, Thomas had the insight and innovation to open Ralph James in 2015. His goal was to reshape the industry by combining modern marketing strategies with dedicated personal service - creating a new standard of buying and selling property. 

      When Thomas first came to work in Reigate and Redhill, he loved what he saw. Reigate was the traditional darling of the two, a charming town with wonderful shops and schools surrounded by verdant countryside. Redhill was ripe with potential, with its collection of neighbourhoods, rail links to London and exciting central regeneration. They were the perfect places to launch Ralph James, which continues to expand to new locations under Thomas' charismatic leadership and pioneering spirit. 

      Thomas is a keen developer himself and his passion for property knows no bounds. From renovating his own home to selling yours, there is no limit to the high standards he implements. He's a dedicated family man, sports enthusiast and a true country soul - all values that permeate the company culture.
    • Team Member

      image cannot be displayed
      Paul | Managing Director
      Born in Brighton and raised in 'Hove Actually', Paul started his property career in 2006, working for an established family-run business in Kemp Town. After a short stint in finance, Paul knew that people and property was his calling. 

      At 20, he moved to London and within 18 months became the top performing agent in one of the city's largest estate firms. This was rewarded by a promotion to Sales Manager, which made him the youngest in the company's 30-year history to hold that position. In 2017, Paul then opened his own franchise Estate Agency in which the business had a very successful 5+ years - as well as running second prime sales business in West London. In his short career, he's managed and sold £420,000,000 worth of sales for clients. 

      Paul had been a superfan of Ralph James since it opened and always had a feeling he'd be part of the family one day. He's delighted to hold the position of Managing Director and has broad sights for the continued growth of the company. He approaches every day with a positive attitude and forges meaningful, long-lasting connections with clients. Paul loves working but when he's not, he makes time for Mrs Cooney, his family and friends, as well as enjoying hot yoga, jogging and football.
    • Team Member

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      Jackie | Head of Operations
      Jackie's early career was an office manager at the BBC, working on Radio 1 and 2, Top Of The Pops and Later With Jools to name just a few productions. After maternity leave, Jackie took a role as an estate agent administrator and fell in love with the industry; over 14 years, she climbed up the ranks to an Assistant Branch Manager. 

      Jackie is a true Reigatian. She and her children were all educated in the town and continue to live there. She's always admired Ralph James for their first-class marketing and forward-thinking approach and is honoured to be the Sales Manager in a place so close to her heart. Out of the office, Jackie enjoys all Reigate has to offer: grabbing coffee from The Chapel, walking her dog Pebbles in the park, socialising with friends and chilling at home with her daughters.
    • Team Member

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      Tom | Head of Sales
      Tom grew up in Epsom, attending Glyn school in Ewell and recently purchased his first home in the area. With more than 10 years in the world of real estate, Tom joined Ralph James to progress his career and make a real difference in the industry. His passion for property inspires him every day and he loves meeting different clients and forming strong working relationships with them. 

      Outside of work, you'll find Tom playing football, spending time with friends and family and taking trips to the coast.
    • Team Member

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      Kelly | Sales Team Manager
      With family in Epsom and Ashtead, Kelly's a local girl through and through. Interspersed with a long career in the travel industry, she has been an estate agent for over 6 years. For Kelly, it's all about the why behind a client's motives. She is passionate about finding people their first or forever homes, bringing her drive and compassion to every interaction. 

      Outside of work, Kelly spends time with her family in London or at home crafting, swimming and at the cinema. A true adventurer, she also loves climbing and has completed treks up Ben Nevis and Snowdonia.
    • Team Member

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      Orla | Trainee Sales Advisor
      Orla grew up in the Banstead and Cheam area and had been exposed to the world of properties from a young age, with her father being an investor and developer. After completing her A-Levels, she noticed an opening at Ralph James and applied to follow her passion for architecture and design. 

      Orla has gained fantastic experience at the agency, and takes this enthusiasm to her university degree in Economics and Finance. Once she graduates, she hopes to resume her career in property and become a mortgage broker.
    Contact us

      Title

      No one knows us better than those we do it for.
      • Introduction

        When it comes to significant and impactful life choices, having a trusted ally by your side is essential. With Ralph James, you can rely on candid advice, sincere assistance, and dedicated attention. We prioritize building genuine relationships with our clients, taking the time to understand your unique journey and maintaining regular communication, akin to friends, throughout the entire buying or selling process.

      Testimonials from Sellers

      • Seller Testimonial

        Their marketing is second to none
        Absolutely phenomenal team at RJ in Banstead. I wouldn't hesitate to recommend them. We have used RJ twice now for house sales and in both experiences, they provided a fantastic service. Their marketing, in particular, their social media is second to none, they have a young, dynamic and forward-thinking team of really personable, lovely people. Kelly and Tom at the Banstead office in particular are top of their game. There was a big chain in our house sale and Kelly was always in communications with us, our buyers and our onward Agent, to constantly keep things transparent and open. They always gave great advice too, and I would not think twice about using them. If we need to use an Estate Agent again (although I'm hoping not for a long time!) then we will be straight back to RJ. 

         - Helen, March 2024
      • Seller Testimonial

        They found me a buyer in a difficult market
        Tom and the team at Ralph James did a great job in finding me a buyer in a difficult market. They are professional, proactive and prompt in their responses. Thoroughly recommended! 

         - Louise, February 2024
      • Seller Testimonial

        Very helpful throughout a difficult sale
        Kelly has been very helpful throughout a difficult sale, she was actively chasing the buyer and made the process a lot smoother. I would definitely use Ralph James again in the future. 

        - Ben, December 2023
      • Seller Testimonial

        They went above and beyond
        Very pleased with the service received for the sale of our property in Tadworth. Kelly was responsive, commercial and professional and went above and beyond in helping us to arrange other matters as we live overseas. Thanks Kelly!

        - Alison, November 2023
      • Seller Testimonial

        They try to support you through the whole process
        We used Ralph James to sell our home and it was a tough process as it was right at the start of the mortgage crisis so it was hard to find a buyer and then twice the buyer's buyers dropped out. Kelly was extremely helpful, always trying to keep all parties coordinated and helping with difficult issues between the solicitors. She was always cheerful but at the same time realistic and I would definitely recommend Ralph James Banstead as estate agents who really try to support you through the whole process!

        - Adela, September 2023

      Testimonials from Buyers

      • Buyer Testimonial

        Impressed with how dedicated the team has been
        Wonderful service. We are currently in the process of purchasing a property with Ralph James and have been thoroughly impressed with how accommodating and dedicated the whole team have been. Kelly has been completely engaged with us throughout and has demonstrated outstanding service. She clearly loves her job!

        While the sale exchange is still pending, I am optimistic about the outcome based on the excellent service we have received so far, thanks Kelly! 

         - Michael, March 2024
      • Buyer Testimonial

        They have been nothing short of excellent
        Currently going through the purchase of my first property with Ralph James, and they have been nothing short of excellent in helping me with the various questions I've had. Big shout out to Tom and Ollie for the support they have been giving along the way, and have been very efficient in getting me the answers I've been looking for as well as extremely friendly and helpful! Definitely would come to Ralph James again for the future! 

        - Ryan, March 2024
      • Buyer Testimonial

        Excellent and clear communication
        Kelly, Tom and Ollie have been so supportive, professional and lovely in our dealings with them. Really appreciate the excellent and clear communication, empathy, and impartial guidance that they have shared with us. Thanks so much!

        - Jojo, February 2024
      • Buyer Testimonial

        They took time to discuss my options
        I have been looking at moving towards Banstead recently. On my way round all of the local estate agents I visited Ralph James. I was instantly greeted by Kelly who took time to discuss my options and potential new properties that are coming to the market. Subsequently I have booked 2 viewings for the up and coming weekend.

        - Wallz, January 2024
      • Buyer Testimonial

        Ralph James were brilliant
        We recently purchased a property through Ralph James who were brilliant. We had the pleasure of dealing with Kelly, who showed us around a few properties before finding the one. She was excellent throughout the process, keeping us in the loop and was always proactive in seeking answers and pushing things forward. Although we experienced some bumps in the road, she was always positive and cheerful. Thanks again to Kelly and everyone else, we'll be recommending you to all friends and family.

        - Anna, October 2023
      Contact us

      Disclaimer

      The content on this Microsite has been uploaded by Ralph James Estate Agents, Banstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Ralph James Estate Agents, Banstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Ralph James Estate Agents, Banstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Ralph James Estate Agents, Banstead on +441737371700.


      Welcome to Ralph James Estate Agents, Banstead

      Title

      Find Us

      Branch address

      25 High Street,
      Banstead,
      SM7 2NE

      Get in touch

      Buying: 01737 301635  Local call rate
      Letting: 01737 931347  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Ralph James Estate Agents, Banstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Ralph James Estate Agents, Banstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Ralph James Estate Agents, Banstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Ralph James Estate Agents, Banstead on +441737371700.