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User Guide

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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

Title

Introducing your Lettings team in Southampton

  • Introduction

    Jessica Crouch - Lettings Manager
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    Jessica is our hard working and enthusiastic Lettings Manager at the Southampton property showroom. Bright and bubbly, she is always positive and willing to provide exceptional levels of communication and service standards and her honesty and integrity always results in praise from our clients.

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    Suzanne Diamond - Lettings Director
    As a senior industry figure, Suzanne has had an illustrious 14-year career in property. This has included senior roles in both large corporate and independently run agencies across London and Surrey. Suzanne brings this crucial experience across the property industry to Charters helping them further improve the award winning service that they are all ready renowned for. She has a motivational and warming personality which complements Charters.

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    Rosie Mott - Lettings Valuation Manager
    Rosie has been a part of the Charters team for nearly three years, with experience in both sales and lettings. Rosie is Lettings Valuation Manager in our market-leading Southampton office, prior to time spent as a Lettings Negotiator in Winchester. Rosie's knowledge of the local property market is impressive. A passion for property has always played a big part in Rosie's life and she has blended this with her exceptional ability to build trusting relationships with clients and landlords alike.

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    Ella Burnet - Lettings Negotiator
    Ella's background is from a competitive equestrian career which requires a determination to succeed, good time management and an all-weather enthusiasm, all of which she displays in her estate agency career. She is welcoming, easy to talk to and totally disarming, receiving so much praise from her clients for her lovey character`. Being a local lady, her area knowledge is sound and she is so appreciated amongst her colleagues for her willingness to help.

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    Samuel Scott - Lettings Negotiator
    Samuel's journey began in the property construction management industry at the age of 17 and he has previously worked with a private landlord managing all his development projects from managing the build to the subsequent property management of the let apartments. This is where Samuel discovered his passion for property management and love for helping tenants and landlords. Samuel personally invests time and energy into every one of the properties he manages, as if it was his own.

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    Sophie Pickering - Lettings Negotiator
    Sophie is a dedicated Lettings Negotiator with a passion for the housing industry, shaped by her upbringing surrounded by property markets. With a strong foundation in customer service, she understands the significance of nurturing client relationships and delivering exceptional service. Sophie's approachability, confidence and friendly demeanour make her a trusted professional. She thrives on challenges and embarks on her property journey at Charters with a fresh perspective, eager to learn and achieve. Sophie is committed to personal and professional growth in the property sector, embracing the opportunity to learn from industry experts as she looks forward to the exciting journey ahead.

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    Clare-Louise Branker - Soton Property Management
    Clare-Louise started her property management career in the south east of England covering a national portfolio. Following a move to the New Forest, she has continued her passion for Property Management in the Hampshire region. After a brief period working in new business for lettings, Clare-Louise decided that the challenges and problem solving within property management were her true passion. Now with nearly 10 years' experience in this field, she continues to enjoy assisting landlords and tenants however they may need.

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    Louise Balshaw - Senior Property Manager
    Born in the South but raised in the North, Louise returned to the south 12 years ago. She started in property administration on a part time basis for small independent Letting Agents, in New Milton and progressed through into Property Management. Louise progressed further after an acquisition where she became Property Management Team Leader, leading a team of six property managers. Since returning to Southampton, Louise dealt with End of Tenancy and Inspections before transitioning into property management full time.

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    Cheryl Pickett - Head of Pre-Tenancy
    Cheryl started her career in lettings in 2008 and has worked throughout Hampshire managing portfolios in both rural and more urban settings. In 2012 she moved to London to progress her career further and completed her ARLA qualification, while working for agents in the Knightsbridge, Kensington and Chelsea areas. She is a professional and highly knowledgeable property manager, bringing a wealth of experience to her role at Charters. Her passion for building good client relations and practising excellence in all aspects of her life make her the perfect fit for the Charters team.

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    Kelly Santos - Senior Property Manager
    Kelly has been within the customer service arena for over seven years, citing a passion for delivering the best possible service. Her career has been focused within the property sector, including three years of property management experience. Kelly is always happy to assist customers with all of the aspects of Property Management, such as managing existing tenancies by arranging repairs to be carried out through contractors and being the main point of contact liaising with contractors, landlords and tenants.

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    Lily Moores - Property Manager
    Lily has grown up in the Southampton property environment coming from a large and successful family of estate and lettings agents, so property management was her destiny and is in her blood. Her discipline and strong organisation shows a maturity beyond her years that has enabled her to enjoy and succeed in positions of responsibility and she is always keen to take on a greater work load. With qualifications of level 3 ARLA, her skill and ability to provide a wealth of knowledge to her clients has proven invaluable.

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    Adriene Hill - Pre Tenancy Manager
    Adriene began her lettings career in 1994, taking on a temporary three month contract that lasted nearly six years. Learning different roles within the company from the post room, reception to finally being part of the accounts, Adrienne developed a strong background across a variety of disciplines.
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    User Guide

    Title

    Don't just take our word for it...

    Testimonials from Landlords

    • Landlord Testimonial

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      I would recommend them to potential clients...
      I have always found Charters to be an efficient estate agency. I have bought a property, rented it and sold it all through Charters and have been quite satisfied with them. I would recommend them to potential clients.
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Charters, Southampton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Charters, Southampton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Charters, Southampton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Charters, Southampton on +442382544544.


    User Guide

    Title

    Features

    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

    View properties
    User Guide

    Title

    • paragraph

      Selling your home with Charters Southampton.
      Lighting the way
      We understand that the sale of a property can be a difficult and stress-inducing process, if not handled appropriately. We also truly appreciate the trust placed in us when we are instructed to handle the sale of what is, for most, their largest and most personal asset.

      This is why we work hard to make sure that the sale of your home progresses as smoothly as possible. We understand that each of our client's circumstances is unique and so we offer a bespoke, effective, personal service, tailored to suit you and your individual requirements.

      Each member of our team at Charters is specifically trained and dedicated to a relevant role in the sale and marketing process and you will have your own primary contact to oversee this process, keeping you up to date with consistent communication every step of the way.

      Working closely together, and on your behalf, are our sales managers who are devoted to securing viewings and offers for your property. Our senior personnel within each branch will then negotiate on your behalf to ensure we achieve the best price possible and, once an acceptable offer is agreed, our dedicated sales progression team will see your sale through to completion, liaising with all parties, updating you and advising you at every stage through to the successful completion of your sale.

      Working with Charters ensures you have the best of everything.

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    Check out our available properties

    You can see the properties we're currently marketing for sale by clicking the button below:

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    User Guide

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    • paragraph

      Buying a home with Charters Southampton.
      You're in safe hands.

      Hampshire and Surrey are first-class locations. A key element to Charters' service is our team's detailed knowledge of the areas in which they live and work, actively engaging in our local communities. Every member of the Charters' team has in-depth knowledge of the lifestyle benefits afforded by each locality and is well placed to guide and advise purchasers moving to Hampshire, Surrey and further afield.

      The Charters' way of doing business involves a carefully targeted approach which takes work patterns, schooling, leisure interests and other lifestyle needs into consideration.

      Investment in the latest software enables the results of accurate, highly filtered search criteria to be instantly communicated by email, making the search for a new home as straightforward, enjoyable and fruitful as possible.

      Here at Charters we know that our business is about people and property. We also recognise how difficult and challenging moving home can be. We work hard to provide a service that makes the entire process as simple and efficient as possible - for everyone concerned.

      With our experience we have come to learn the property business inside out and therefore we use this knowledge to improve the way that property is bought, sold or let through advances such as customer-friendly opening hours, constantly updated advertising, e-mail and regular customer contact.

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    HOW ELSE MIGHT WE ASSIST YOU TODAY?

    • service

      Charters Financial Services
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      READY TO MAKE YOUR NEXT MOVE?
      We can help.

      We are a Financial Services company dedicated to providing the right products and services to suit our customers.

      Part of Mortgage Advice Bureau, our team of mortgage and protection experts is on-hand to offer customers the right products to suit their needs. With access to over 90 lenders and 12,000 products, we can help.

      Moving home is one of the most exciting times of our lives. Whether it's for a growing family, a new school catchment area or just a great fresh start, we can help you make this the best move you make.

      If you need help with a new mortgage or want to find out if you can transfer your existing mortgage, we'll guide you through the whole process to make your move as seamless as stress-free as possible.

      Call the team on 08454 500200

    • service

      Trinity Rose Chartered Surveyors
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      Professional building surveying & property expertise across residential & commercial property sectors. RICS regulated.

      With years of experience, Trinity Rose Chartered Surveyors has access to a suite of property-related services, the breadth of which can be seen at www.trinity-rose.co.uk, or call 01962 880426. We'd love to help.

    • service

      Trinity Rose Architecture
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      Trinity Rose Architecture comprises experts from residential, commercial, leisure and rural property sectors. Together, they offer a portfolio of specialist services that are tailored to suit our clients' buildings and market sectors. From feasibility studies to determine how viable a new scheme will be to design services that are geared to getting the project across the planning line, we can help.

      Our areas of expertise include;-

      • Feasibility
      • Design and Planning
      • Detailed Design
      • Lease Plans
      • Measured Surveys
      If you have any questions, please contact us directly on 01962 880426.

    • service

      Trinity Rose Commercial
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      Trinity Rose Commercial has a wealth of experience in retail, offices, industrial, care and leisure sectors, providing independent advice to our commercial property clients, across Hampshire and Surrey. The Commercial team at Trinity Rose Chartered Surveyors offers a suite of commercial property solutions that are tailored to suit your market sector and property type.

      From marketing property for sale and to let to conducting rent reviews for tenants and creating planned maintenance programmes, you'll find all the support you need under one roof. Our services include:-

      • Property Management
      • Acquisition Survey
      • Schedule of Condition
      • Dilapidations
      • Rent Reviews
      • IRV Assessments
      • Planned Maintenance
      • Development Monitoring
      If you have any questions, please contact us directly on 01962 888900. We look forward to talking to you soon.

    • service

      LETTINGS PROPERTY MANAGEMENT
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      YOUR PROPERTY IS SAFE IN OUR HANDS
      Our fee schedule is open and transparent with no hidden charges and shown with VAT included.

      We offer full client money protection and are registered with my|deposits a government-authorised Tenancy Deposit Protection Scheme.

      Our existing clients range from accidental private landlords with just one small rental property, investment landlords juggling a complex portfolio, to company lets of country homes.

      We clearly have depth of experience and relevant understanding of the ever changing regulations.

      EPC's | Gas Safety | Furniture & Fire Regulations | Electrical Safety | Smoke & Carbon Monoxide Detectors
      Legionella Risk Assessment | Consent to Let | Insurance | Media & Utilities Switching Service

      Our tailor made solutions include a range of incremental service levels to suit your needs and budgets. Be aware of the potential minefield of laws and regulations surrounding the rental industry and remember the old adage: 'you get what you pay for'

      Our continually updating databases ensure our ability to match qualified tenants with suitable properties and necessity quickly. Backed by an extensive knowledge of the local markets and commercially astute investment advice, our lettings teams provide dedicated and proactive property management to our landlords. We deliver high occupancy rates with total peace of mind.

      We offer an accounts and credit control department located in Bath, which uses state of the art accounting and reporting systems managing all our clients monies, thus ensuring rents are collected and landlords are paid. Producing detailed rent statements our accounts team are available to answer a variety of queries.

      With services such as tenancy agreements, stringent inspections and rent reviews our dedicated Property Management Team is centred at our Head Office, just outside of Winchester. You can be confident your investment will stay safe and secure in our care.

      Our Property Management Team can be contacted on 02382 358577.

      Our network of Hampshire & Surrey offices work pro-actively together with dedicated front-line staff who are driven to source homes for active tenants, conducting viewings, negotiating the best rents and keeping you fully informed at all times.

    • service

      LAND & NEW HOMES
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      We view our relationship very much as a partnership.

      Our team consists of high-calibre property experts who have extensive relevant experience in the industry, qualified by the achievement of coveted awards. We apply our expertise and sound market knowledge to deliver a professional service that is in-tune with the specific requirements of our customers. We are open and honest communicators looking to forge strong and genuine relationships with developers large and small, local and national.

      Ours is not a pitch without substance, in the face of established National brand competition we have quickly become the 'go-to' experts locally. The volume of new home sites and completed sales across our branch network is our evidence alone.

      For any New Homes enquiries, please email George Long - g.long@chartersestateagents.co.uk or call 02382 358580.

      For all your Land requirements, please email Brett Colman - b.colman@chartersestateagents.co.uk or call 02382 358580.
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    User Guide

    Title

    Introducing your team in Southampton

    • Introduction

      Kevin Ashley - Branch Partner
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      Having started his agency career in 2003, Kevin has always worked and resided in the Southampton area, running his own successful business in Bitterne before overseeing the Sales division of a large Franchise business across the whole of Southampton and as a result has an exceptional understanding of the local area and the market.. He is a well regarded estate agent with impeccable attention to detail and presentation which has earned him an exceptional reputation amongst fellow professionals. Kevin assists in the smooth running of the successful Southampton office of Charters and is also one of the lead valuers for the operation.

    • Team Member

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      Rebecca Chapman - Assistant Branch Partner
      Rebecca's warm personality, property experience and determination mean she is well-received within the branch and by her clients. Rebecca is well organised and passionate when it comes to property and is instrumental in making all our clients aware of our available properties as they come to the market.

    • Team Member

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      Simon Edser - Associate Valuation Director
      Simon began his estate agency career in 1987 and he has specialised in successfully selling a wide range of Southampton's finest properties. His depth of knowledge is second to none and his sales expertise, coupled with a passion for providing the best level of service to his clients has resulted in a high level of repeat business and recommendations.

    • Team Member

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      Phil Northover - Valuation Manager
      Phil has been valuing and selling homes across Southampton for more than 20 years and has a great passion for property and moving people into their dream homes. Having spent much of his life in the Shirley area of Southampton he is well placed to provide expert advice in the area and assist with finding clients their next home. He is renowned for his, attention to detail, boundless energy and enthusiasm, local knowledge, and ability to expertly negotiate property transactions. Well loved by clients and the team alike, Phil looks forward to serving the needs of the Southampton property clientele.

    • Team Member

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      Oliver Collins - Valuation Manager
      Oliver has been in estate agency for over five years, with experience in both sales and lettings and is very self-motivated and enthusiastic. As a passionate local resident, Charters are privileged to welcome his dedication to the local office where he is so proud to provide the most committed personal service.

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      Ned Lowe - Sales Manager
      Ned has always wanted to be an estate agent and his enthusiasm is always evident as his clients regularly comment on his happy nature and willingness to go the extra mile. Coming from a large very close family he is constantly keen to converse with everyone he comes into contact with and has a great desire to build lasting relationships with clients. Although chirpy, his rugby enthusiasm and competitive mature means he always wants to be at the top of the league tables.

    • Team Member

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      Grace Leamon - Sales Manager
      Grace is an experienced sales manager who grew up in Eastleigh and Chandlers Ford. As well as knowing these areas well, Grace is also very knowledgeable on Southampton and its surrounding area. Although a tender age she has been in estate agency since the age of 16 and her wealth of experience spans across sales, lettings and administration. Grace is a key member of the Charters team and her warmth and approachability means she builds client relationships from the very beginning of their home moving journey.

    • Team Member

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      Sophie Buontempo - Sales Manager
      Sophie is a sales manager with eight years of experience in customer-facing roles. She has exceptional customer service skills and is driven and highly motivated, always going above and beyond to meet her clients' needs and exceeding their expectations. With her positive attitude and dedication to her work, Sophie is a valuable asset to our sales team.

    • Team Member

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      Joe Lewington-Kelly - Mortgage & Protection
      With over 5 years of dedicated experience in the property industry, Joe has seamlessly transitioned into his role as a proficient Mortgage and Protection Adviser. His extensive background in the property sector has equipped him with a unique perspective that he skilfully integrates into his client interactions. Joe is committed in fulfilling his clients' aspirations of finding their dream homes, along with meticulously tailoring mortgage solutions that truly resonate. What sets Joe apart is his genuine dedication to delivering unparalleled service and his innate ability to ensure each client's financial well-being.

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      George Long (New Homes Director)
      George has a wealth of knowledge within the property industry across a large swath of the South Coast which has been cultured over a successful 22 year career. Previously Head of Savills New Homes Dorset, his wealth of knowledge within the property industry across the South will be invaluable. Before Savills, George was Head of New Homes Countrywide for Hampshire. George is an expert in all aspects of new homes sales and marketing, utilising our strong branch network of successful offices to sell new homes quickly and efficiently. George's primary responsibilities will be the Chandlers Ford and Bishops Waltham markets.

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      Stephen Henry - Sales Progressor
      Stephen started his career in estate agency 30 years ago, after studying and completing the ISVA (surveying ) examinations. He has experience in all aspects of Estate Agency and has specialised in sales progression for many years. Stephen is passionate about offering exceptional customer service and enjoys assisting both sellers and buyers achieve their goals in the what can be a challenging process.
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      User Guide

      Title

      Don't just take our word for it...

      Testimonials from Sellers

      • Seller Testimonial

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        Great from start to finish...
        Excellent service. Really good team. Great from start to finish. Jo Goddard (deal progression) and Jonny (initial offer) were thorough and professional. Thanks

      • Seller Testimonial

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        Efficient and friendly service...
        Overall efficient and friendly service particularly keeping us up to date with the progress of the transaction throughout.

      • Seller Testimonial

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        Very good service...
        Very good service. Always keeping us informed with every step. Everyone was friendly and professional. From the sales team to the sales progression team.

      • Seller Testimonial

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        Couldn't be happier...
        Wonderful service and exemplary results. Couldn't be happier, thank you all.Exceeded their promises and our expectations, special thank you to Jo our sale chaser x

      • Seller Testimonial

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        Nothing was too much trouble...
        Thanks to your dedicated team you definitely deserve 5 stars. The company is very professional from start to finish. Having the support of Stephen's knowledge between all involved in the Sale to the purchase was very reassuring in these troubled times. Nothing was too much trouble for him, other agents could learn a lot from having customer care of this standard when needed.
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      Disclaimer

      The content on this Microsite has been uploaded by Charters, Southampton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Charters, Southampton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Charters, Southampton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Charters, Southampton on +442382544544.


      Welcome to Charters, Southampton

      Title

      Find Us

      Branch address

      73
      The Avenue
      Southampton
      SO17 1XS

      Get in touch

      Buying: 0238 1449902  Local call rate
      Letting: 0238 1449916  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Charters, Southampton. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Charters, Southampton. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Charters, Southampton. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Charters, Southampton on +442382544544.