We understand that for many people their property is their biggest asset and you need to feel confident you are making the right choice when instructing an agent to sell your home.

At Bourne you will find our honesty shines through from the very beginning. We see the moving process as a partnership with our clients and we want to assure you that you'll receive clear and honest advice from us from start to finish.

We want to work with you and see the job through.

We don't wait for things to happen

Many agents seem to survive just by advertising properties on the internet and doing little else. When you instruct Bourne to sell or let your home, you'll begin to see the difference as we have a very dynamic and

pro-active approach to marketing. As market leaders within many of the towns where we operate, we have built up an unrivalled database of potential buyers, all of whom will be contacted regarding your property, by telephone and then email, encouraging them to consider viewing. We definitely don't sit back and wait for things to happen and our team of highly skilled people will be actively promoting your property.

Communication is key

Communication is essential when marketing your property. That's why every week we'll provide you with a full and comprehensive market update, we'll collate all the feedback on your property, not only from those people that have viewed, but those that haven't, and their reasons why.

We'll also assess the traffic we've had from websites, the click through rates and responses to advert publications. You need to know what applicants are saying about your property, and don't worry - we'll tell you!

We'll talk through our '21 Day' marketing plan, during which time we can usually gauge an accurate response from potential buyers about your property. If we haven't successfully agreed a prospective sale.

We won't stop once we've found you a buyer!

When an offer is made on your property, a senior staff member will be on hand to ensure we can provide you with the right advice and agree the right strategy, particularly when there is a chain involved. As part of agreeing a sale we will also discuss timescales that suit all parties. We find that by spending more time initially 'setting up the sale' it really helps things run as smoothly as possible.

We'll provide a copy of our useful 'Buyers and Sellers Guide' to all parties to ensure everyone knows what they should be doing and when, as this can really help to keep things on track and progressing. We don't rest until you've moved and we will be there to offer any support we can.

Have your say

We are a totally transparent company and invite EVERY client to have their say. Whether you've bought, sold, let out or let through Bourne, we welcome your feedback. We'll send you a questionnaire with a link to our website or you can post a comment on one of our social media sites, all of which are directly linked to the Directors of Bourne.

Feedback from our clients is essential for us to constantly better ourselves. We love people recommending us and want to make sure we do the job right. We want our clients to recommend us and we're confident you'll be only too happy to do so.