Harbour Way, London, E14

Showing 5 most recent reviews

• Sailmakers, E14

  SteveS (Tenant)

  Verified resident

  HomeViews has verified the reviewer as a resident of this development.

  Apr 2025

  The 2-bedroom layout is efficient and has plenty of built-in storage

  The 2-bedroom layout is efficient and has plenty of built-in storage in the kitchen, hallways and bedrooms. The apartment has excellent noise and environmental insulation with only the occasional rumbling of passing DLR trains. High floors have excellent and uninterrupted views in views to the east and south. Nice usable balcony in the summer also serves as a great place to hang washing. The quality of the apartment fittings is excellent and no shortage of power points. The ability to route Ethernet connections to all rooms from the utility cupboard is a bonus and many of the power points feature USB2 charge outlets. Carpeting in the bedrooms makes for a pleasant environment and the paintwork is flawless. Adequate furniture is provided while also being comfortable and functional. The building management are attentive regularly update the residents via email on social activities and any proposed maintenance. The maintenance team are equally attentive and respond quickly to issues, replacing white-goods where needed, ceiling lights and bathroom items. The management team go out of their way to make residents feel at home and put on great Christmas parties and other events throughout the year. Almost never had to use the heating or cooling facilities in the room and have an unlimited supply of hot-water. The building is well maintained on the Inside and the outside is well maintained and not an eyesore like many other buildings. With 3 elevators, you don’t need to wait long for a ride and when the breakdown, they are usually fixed the same day. One last feature we like is the secure, central parcel room with emailed package delivery notifications.

  Please tell us about the good and bad aspects of living in your local area:

  Plenty of local shops, with Tesco being 5min away, Asda 15min and then M&S, Waitrose in Jubilee place and Canada place are a short walk. DLR is right next door, Jubilee is a < 10 mins away and Elizabeth line another 5 min. Loads of pubs and bars around as well as places to eat in and around the area as well as Jubilee and Canada place. The street is relatively quiet, underground parking is secure and all building access is secured with RFID tag. Bin collection is very good and no anti-social behaviour experienced in 16 months. Building has excellent Gym, cycling studio and boxing room as well as Yoga and Therapy rooms. In addition, there is a chill room on the 34th, business lounge on the 1st floor and resident lounge on the 35th floor.

  How has the building management responded to any problems or issues you have raised:

  The building management respond immediately via email and take action within 24 hours. Either Dean Joao or Colin drop by and resolve the issues in minutes. We like them and always have a lauch when we see them. They are hard-working, friendly and easy going. They know the building and typical issues people experience and are able to resolve problems fast.

  Please share one thing (or more) which you wish you had known before you moved in:

  I have absolutely no regrets as I researched many other buildings before settling on Sailmakers. After speaking with and viewing some of the apartments with Kam Fung , I quickly settled on the one we are in. The whole leasing process was painless and could not have been more pleasant.

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• Sailmakers, E14

  Rusty (Tenant)

  Verified resident

  HomeViews has verified the reviewer as a resident of this development.

  Apr 2025

  Property is managed really well

  Property is managed really well with frequent events, maintenance following up quite quickly and effectively and reception always willing to assist. Not much facilities, and the gym machine equipment (specifically weight machines) are not enough. Great place to live

  Please tell us about the good and bad aspects of living in your local area:

  Close to shops and the DLR which makes it easy to get around. Not too busy and great nature just around the corner.

  How has the building management responded to any problems or issues you have raised:

  Yes, they respond within the same day and are quick to resolve any maintenance issues

  Please share one thing (or more) which you wish you had known before you moved in:

  Nothing to share at the moment. We received a detailed intro before moving in.

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• Sailmakers, E14

  Vlad P (Tenant)

  Verified resident

  HomeViews has verified the reviewer as a resident of this development.

  Apr 2025

  Sailmakers Review

  This building has it all. You'll find a gym equipped with all the essential equipment, versatile meeting rooms, ample workspace, and a lounge area that has great potential (I recommend a renovation, particularly for the balcony). On the ground floor, there's a Tula stocked with a variety of emergency supplies, ensuring you're well-prepared. The staff is consistently friendly, and management is quite flexible, which enhances the overall experience here.

  Please tell us about the good and bad aspects of living in your local area:

  Canary Wharf is a fantastic location where everything is conveniently close by. The commute is excellent, with easy access to the Jubilee, Elizabeth, DLR, and buses. You'll find a wealth of great places just a short 5-10 minute walk from the building. On the downside, the noise from the DLR and the sounds of swans and seagulls can be noticeable both day and night..

  How has the building management responded to any problems or issues you have raised:

  Super quick. I like the resident platform where I can solve any issues. Wanted to give a kudos to maintenance team especially Dean Joao (amazing person)

  Please share one thing (or more) which you wish you had known before you moved in:

  Noise of dlr and animals. Not quite flexiblen with walls like to hang picture you need to buy certain things for it. But in general as I said all goos

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• Sailmakers, E14

  Anastasia (Tenant)

  Verified resident

  HomeViews has verified the reviewer as a resident of this development.

  Apr 2025

  Good apartments, but need investment to keep facilities up

  Sailmakers has nice apartments (well planned and furnished, a lot of light), good facilities (gym has great equipment, lounges are spacy and well furnished). Unfortunately, keeping them up is not easy - the pool tables or equipment in the gym are often broken, kettlebells and weights disappear, elevators are stopping one by one as well as automatic doors at the entrance of Ostro. Need more investment in security as well as receptio is only in Sirocco- so, there is noone in Ostro downstairs at night. Otherwise, some of the team members are great: Emilia from reception team and Dean from maintenance always work quickly and efficiently to support.

  Please tell us about the good and bad aspects of living in your local area:

  Canary is close and full of places to eat, drink, go out. Some of the surrounding streets are not as nice, but they are easy to avoid. Unfortunately, people are not keeping the neighborhood clean, but the team is working hard.

  How has the building management responded to any problems or issues you have raised:

  Maintanence team is working very efficiently (same day response), some of the reception team members are nice and efficient, but some are unfortunately not as useful.

  Please share one thing (or more) which you wish you had known before you moved in:

  The cost of parking is very high (we got a car after we moved in)

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• Sailmakers, E14

  Lexi (Tenant)

  Verified resident

  HomeViews has verified the reviewer as a resident of this development.

  Apr 2025

  We Love Sailmakers!

  The management team has been wonderful and helpful throughout us living here. We’ve renewed twice and have no plans of leaving. We especially love the maintenance team — Dean and Orlando are so helpful, often responding right away as soon as a claim is submitted, and fixing whatever the issue is same day. They’re so on it, and they make living here 10/10.

  Please tell us about the good and bad aspects of living in your local area:

  We absolutely love where we live. There’s so much to do, so many restaurants and businesses, and easy access to all transit lines.

  How has the building management responded to any problems or issues you have raised:

  They are quick to respond, typically within the same day, and help to resolve issues or provide additional information when asked.

  Please share one thing (or more) which you wish you had known before you moved in:

  It sounds silly but my old residence had a trash shoot that was amazing — each floor had a door to open and throw your trash bags down, rather than having to take trash down.

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  Manager's response

  Hi Lexi, Thank you so much for your kind words and for taking the time to share your experience with us! We’re absolutely thrilled to hear that you’ve renewed twice and plan to stay — that truly means the world to our entire team. Dean and Orlando will be especially happy to hear your shoutout — they take great pride in their work, and it’s wonderful to know their responsiveness and dedication have made such a positive impact on your living experience. We also appreciate your feedback on the trash chute — that’s not silly at all! Insights like these help us think about future enhancements and what’s most valuable to residents. Thank you again for being such a valued part of our community. We’re so glad to have you here and look forward to continuing to make your experience a 10/10.

  Posted by:

  Michael, Community Manager

  Apr 2025

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