Bourn Lea, Houghton Le Spring, Sunderland, DH4

WITH HEGARTYS ESTATE AGENTS, YOU GET THE BENEFIT OF:

FREE Market appraisals

Experience staff providing friendly, helpful and professional advice

Latest software technology including Internet advertising, SMS Text messaging and email updates

Proactive selling techniques

High quality photography, floor plans and maps

Competitive fees

Your search for a new home starts here with a wide selection of property and other useful information and links. For further information and help don't hesitate to contact us.

Company values

We have 5 company values, Customer service excellence, integrity, passion, accountability and consistence and with that in mind everything we do is reflected in these values, we pride ourselves on being held to the highest of standards each and every time. Does your letting agent have any values?

Training and Development

You wouldn't trust your most valuable asset with an untrained person would you? Well we wouldn't and that's why EVERY employee at Hegarty's is trained to ARLA standards, our MD John Paul is the ARLA North East rep. Training and development of staff is of the upmost importance when looking after property as it can be a legal minefield. We are a procedural driven company and have robust and impressive policies that all are staff are trained to follow. This ensures you get the same consistent high quality service each and every time, we are however flexible to adapt to any situation should it arise. Does your letting agent have systems or is it just winging it? Always ask your letting agent what training they provide their employees?

Comprehensive Marketing

People can only rent your property if they know it's available and that is why marketing is key to letting your property. We advertise on EVERY major property portal, with enhanced listings. 90% of tenants start search on the internet when they want a property and that's why we invest so much time and money into our internet marketing with our SEO and bespoke website. We also have striking "To Let" boards and high street presence with gives us maximum exposure to potential tenants. Hegartys Sales & Lettings is one of the North East's most recognisable brands attracting hundreds of tenants every month. Does your current agent invest in this level of internet marketing or do they rely on cheaper and less effective forms of advertising?

Accurate valuations

We complete dozens of valuations every month giving us intimate knowledge of property prices in your area. It takes skill and expertise as well as good local knowledge to deliver an accurate valuation and with our experience you can rest assured Hegartys Sales & Lettings can provide this.

We offer a comprehensive range of services suited to the varying needs of landlords which can be discussed during your rental valuation. Each of our clients benefit from the wealth of expertise within Hegartys Sales & Lettings.

Award winning

We have won the best agent in the North for the last 3 years at the Sunday Times letting agent of the year awards and in 2014 won the best overall agent in the UK. The first time this prestigious award had been outside of London. We also won the best training and development in the UK in 2014 proving that we place employee development at the forefront of everything we do. We also have Investors in People GOLD accreditation and are the first and only letting agent to gain this accreditation on our very first attempt. Our MD John Paul also received the Sunday Times outstanding contribution to lettings award, which goes to prove the commitment we have as a company to the industry.

Protection of client funds

We not only have client accounts but we have fidelity insurance which means complete protection for all your funds, giving you complete piece of mind that no matter what circumstance may arise your money is safe and secure. Does your letting agent provide you with this same level of security?

Hegartys Sales & Lettings estate agents Limited is part of the Propertymark Client Money Protection scheme, ref. nr C0131763, see our website for full details

Network across the North East

As we are part of the Castledene Group, we have access to experts in various fields of property such as LHA, HMO, block management and commercial, couple this with the geographical spread of our other branches and we truly can cover all the North East and any type of property. This makes us unique in that many say they can cover the North East but we most certainly can and do it effectively.

We are members of the Property Ombudsman, which offers a complaints and redress scheme for clients. Tenant and Landlord fees can be found on our website, in the tenant and landlord fees section.