Charlotte Mede, Otterbourne, Winchester

Our journey started back in 2002 when we were both working for a National, corporate agency and became frustrated with the red tape and bureaucracy where the focus was on added value services to increase profits rather than focusing on the journey of the customer selling a property and moving home. We know that moving can be stressful, so we believe that a local, personal approach, together with empathy and experience, is so important.

We genuinely believed in ourselves and our ethos of providing a more personal service tailored to the individual customer, underpinned by our strong family values of honesty, trust, respect and integrity. We knew we had to be different to the standard high street agent and put into practice our ideas and dreams of going it alone. A daunting task with young families to support but immensely exciting none the less.

After many days and nights of writing and re-writing our plan for the business, and what the future looked like, we set about securing premises and developing our brand. It was important to keep our ethos and values at the forefront of this development. On May 8th 2003 Sparks Ellison was born and we opened our doors for business. Quite simply we set out to work harder and smarter than our competitors and to do our absolute best for our customers.

On that day in May we had not a single property to sell or a single buyer registered, but we had a secretary and a whole lot of work and exciting times ahead of us. To our amazement, within 12 weeks, we had secured 25% of the market in Chandler's Ford.

Today we are a family of 12, selling and letting properties and helping customers realise their dreams. Through hard work, tenacity and a vision to be the best, we have helped thousands of people move home and we are immensely proud of the fact that we are here today through thick and thin as the preferred agent in our area serving our loyal customers.

We provide an unrivalled level of personal service with an experienced and knowledgeable team most of whom have been at Sparks Ellison since the beginning. We fully understand that our reputation, and the service we provide, is the one and only thing that will secure our future at the top of the property market and that focuses our minds every day.

We have and always will stand by our core values and ethos. We always put the customer first and make sure that we provide an amazing level of service. We will never settle for second best for you or ourselves and will always look after your best interests.

We are at the helm every day to ensure that our very high standards are always delivered so that you can place your trust in us to provide the best advice backed up by an outstanding track record that began back in 2003. The Sparks Ellison team is proud to be local, loyal and trusted.

In 2021 and 2022 Sparks Ellison were recognised at the Estate Agency Masters 'Best Estate Agent Guide' as being exceptional. This is an honour bestowed on just 5% of the entire nation's Estate Agents and is the highest possible accolade an agent can achieve.