Phoenix Walk, Hemel Hempstead, Hertfordshire, HP2

We put you at the heart of everything we do. We understand that absolutely every transaction, property and experience is unique and should be handled as such.

We prioritise communication, efficiency and clarity of information, every step of the way. Property shouldn't have to be stressful, so put your feet up. We'll take it from here.

Who we are, what we do and what makes us different.

We're Castles, an independent estate agency that has been operating in the areas of Hemel Hempstead, Boxmoor and Berkhamsted for 30 years. We think it's a fantastic area, but we might be slightly biased. Over the years, we've built up our reputation for providing a consistent and reliable service that prioritises our customers.

Castles is the product of evolution. We have developed and refined ourselves, year by year, and have focused on cultivating the very best client experience we possibly can. We began our journey in 1990, in a very different landscape to now, and have been improving our skills ever since.

Our team are locals, having lived and worked here for the past 30 years. With strong roots in the local area, we want to give our customers as much knowledge and expertise as we can. We'd love you to see us as your local experts. There's no question too big or too small - we're here to keep you well-informed and you can always rely on us to offer our guidance and advice.

You'll find we're a team with comprehensive knowledge and we go the extra mile to give you more information. If you're uncertain about mortgages, for example, have a chat with our managing director, Ronnie, who has a background in mortgage broking and regularly advises customers about it. With property being such an important transaction, we understand our customers are looking for all the help they can get. We can offer this support. Our perspective means we see the whole picture.

Castles is proud to be a member of the Guild of Property Professionals, a partnership of handpicked agents who are well-established and respected in their local areas. This partnership ensures consistently high standards and best practice. Our partners are experienced independent agencies and together we have a broad marketing database across the country.

We put the customer at the heart of everything we do here at Castles. This means we understand that absolutely every transaction, property and experience is unique and should be handled as such. We prioritise meticulous communication, efficiency and clarity of information, every step of the way. Property shouldn't have to be stressful, so put your feet up. We'll take it from here.