The Packhouse, Hewetts Kilns Tongham Road, Farnham, Surrey, United Kingdom, GU10 1PJ

Christie & Co are delighted to bring to the market an exciting opportunity to purchase in its entirety a thriving retail and hospitality business situated in the heart of Surrey, UK. The Packhouse Limited, The Palm House (at The Packhouse) Limited, and the entire freehold site are offered for sale by their present Owner/Director in order to facilitate retirement.

Situated in Runfold, Surrey, close to Farnham and in an area of outstanding natural beauty known as The Surrey Hills. The premises are ideally located close to key transport links across the region, including the A31, the A331, the A3, the M3 and the M25 (via the A3 and M3).
The latest census data shows there to be over 1 million people living within a 25km radius of the site, and statistics also demonstrate the relative affluence of the area where house prices and home ownership are considerably higher than the national average.

The Packhouse
The Packhouse Ltd, alongside the 60 independent traders who occupy rental space within the main building, offer a variety of products such as antiques, furniture, soft furnishings, mirrors, art, lighting, gifts, garden furniture, lifestyle pods and fashion accessories.

The Palm House and Coffee Cabin
To encourage customers to view their visit to The Packhouse as an experience and a full day out, there is an on-site restaurant and takeaway café. The Palm House offers a full table service. The Coffee Cabin café offers a variety of hot and cold beverages plus takeaway snacks. Both are open seven days of the week, with menus also catering for vegetarian, vegan, allergen and gluten-free dietary requirements.

The location of The Packhouse is ideal for providing customers with an enjoyable day out, benefitting from being housed in a historic Grade-II listed, 400-year-old former Hop Kiln. The building itself provides a charming ambience, with its quirky exterior and many separate areas and rooms to explore within.

The premises are divided into five principal areas, the first of which is The Packhouse occupying over 6,000 sq ft and utilised as retail space.

The second premises, The Palm House, with over 1,700 sq ft and utilised as a full-service restaurant and private hire venue, also benefits from a sunken outdoor terrace area mainly used in the warmer months for outdoor dining.

The Coffee Cabin café operating from a standalone log cabin and set within the beautiful ‘Pod Garden’ offers further outdoor seating.

The goods-in building is sited across the road from the main buildings and sits adjacent to a field which is further utilised as an extension to the existing overflow car park.

The Old Summerhouse is utilised as an area for pop-up stalls and workshops for independent businesses. The whole site occupies 1.8 acres.

The business further benefits from having extensive free car parking available.

The Packhouse is an independent interiors, garden and lifestyle store, which offers a wide variety of products and services situated in Runfold, Surrey.

The business is operated from a stunning Grade-II listed 400-year-old former Hop Kiln.

The Palm House (At The Packhouse) Limited (‘The Palm House’ or ‘the Restaurant’), the restaurant situated next to the Packhouse, is presently operated as a standalone business and also includes a separate on-site takeaway café, the Coffee Cabin.

The Packhouse and The Palm House have experienced considerable growth since inception, with an enviable reputation for exceptional customer service.

The Packhouse is run by the owner with the assistance of a management team consisting of an Operations Manager and Head of Visual Merchandising alongside around 18 other employees and some seasonal workers.

The Palm House and the Coffee Cabin have their own dedicated staff members, totalling 14 members of staff across the two venues.

Following the completion of the sale, the current owner has advised that she would be willing to provide a mutually agreeable handover period to ensure the continued smooth running of the businesses.

The business is trading well with strong profitability, the year ending 31st March 2024 shows a turnover of £774,791 plus rental income of over £300,000. The combined gross profit was £814,365 and adjusted net profit of £318,853.

Mon - Sat: 10am - 5.30pm
Bank holidays & Sundays: 10am - 4.30pm

The business trades with the benefit of a premises licence to serve alcohol.