haart, Leicester

Rakhee, may I take this opportunity to thank you for the professional way you handled my recent sale, you certainly were the strong link between buyer and seller. You always returned calls and kept me fully updated with any progress, you definitely know your job and possess an extremely friendly telephone manner as well.

I wanted to let you know how pleased I was with the service offered by haart throughout this transaction; from our initial meeting, through subsequent conversations with Sophie, your negotiator, but most importantly with your own efforts.Without your tenacity and professionalism I think there were several times when the transaction could have broken down altogether. You were always easy to contact and replied swiftly to emails. You were the one person in the transaction who could and did, speak to everyone involved and I really appreciated your keeping me in the loop throughout. I would have no hesitation in recommending haart to friends and family.

Gilly Cunningham, July 2016

We found all of the staff at haart Leicester very friendly and professional, in particular, Kate, Sophie and also Jed, who we seemed to deal with on a regular basis. They were helpful and understanding throughout our dealings with the company, we always felt we were listened to, which was very welcome. We have already recommended haart to a friend who will hopefully make contact in the very near future regarding a property valuation. Thank you to everyone at haart for your advice and your patience.

Lynda & Len Parkinson, April 2016

Dear haart Leicester, thank you all so much for the huge amount of effort you put into selling my property. From the start your sales team were extremely pro-active in getting us viewings and then ultimately securing us an offer that we were very happy with. I especially want to thank Rakhee for all the phone calls and emails she had to bare towards the end with both parties and the solicitors. It took a long time but we got there in the end. I felt she went above and beyond her call of duty in making sure deadlines were met with the exchange and helping out with my onwards property. I was also extremely pleased with Amit from Premier Property who were recommended by haart for the conveyancing. They were fast and efficient and great at negotiating with the buyer's solicitors. I would highly recommend your whole team to anyone that is considering placing their property on the market. Thank you so much.

Beena Shah, April 2016

I just wanted to drop a line to say thanks you to Rakhee, Sophie, the late Shabaz who was a true gentleman and the rest of the team, for being so wonderful to work with making it as much as they could a smooth transition. Buying a home as one knows can be a nightmare, because of all the complications and hassles that inevitably arise. But working with you made the entire experience much easier. Thank you very much, you are all an asset to haart.

Raheel Mohammed, March 2016

Thanks a lot for your help in selling my property in Leicester. You made my life and my job so much easier. I understand it is not an easy job to sell the property being living abroad. Your communication was excellent and you and the wonderful team members and solicitors helped to get this sale through very smoothly. I am absolutely delighted with your professional work and I really appreciated your help. Thank you once again.

Baskar Rajala, November 2015

Rakhee supported me very well throughout the progress of this sale. She is very friendly and approachable. Our interactions were always very well handled and followed up. She made this sale very easy to handle and maintained good update of the progress. She made the whole transaction trouble free. As I am based outside UK, it was very important for me to have good local support and she certainly provided it. Thanks to her and haart for the sale, I would recommend.

Dr B Gururajan, November 2015

Shahbaz, I thought the service you provided was really good and you certainly kept me in the loop with all of the goings on regarding the sale. You were most professional at all times and extremely helpful whenever I called. I will recommend and forward your details in the future when someone wants to buy or sell their house. Thank you for all your help.

Vinit Joshi, October 2015

haart sold a house for us and even though we were living over 100 miles away we needn't of worried. They found a buyer quickly showing prospective purchasers around and kept us informed of the progress by talking to all parties and solicitors to ensure completion went through within 4 weeks. They were always really easy to get hold of on the phone and always went the extra mile. A particular thank you goes to Shahbaz who never saw a problem; only a solution. Thank you haart, I would recommend you every time.

Mr J McDougal, August 2015

Thank you Shahbaz for all your help and excellent professional service in selling my mother-in-laws house. Nothing was ever too much trouble, the phone was always answered quickly and messages always passed on. Great team of people and I would always recommend haart. Thank you again Shahbaz.

Karen McDougall, July 2015

Rakhee, I just wanted to say a massive thanks to you for all your support, advice and patience. You have really helped make, what could have been one of the most stressful times, a much more pleasurable experience. Thank you for everything.

Rakhee, firstly, I would like to thank you so much for all you have done for me with keeping me informed and letting me know what was happening with my chain which became very long winded and difficult at times, you have been a pleasure to talk to and always made me feel at ease when things were not looking very good with the move. This was my first buy and I was very unsure, sometimes upset at times, but you have remained professional at all times and have kept in contact with me both over the phone and via email making sure I was ok. A fantastic service from you, I am very grateful; thanks a million.

I just wanted to say thank you again for everything you have done for us over the last month or so. I couldn't expect anything more from you and considering you weren't directly working for us you have been outstanding. I only wish that our estate agent had shown the same attention to detail and professionalism and given us the time and information you have. I would happily recommend you and haart to anyone considering a move and would be using you myself if we ever decide to move again. Not that we will after that.

John Wensley, April 2016

Thank you for a great service. I thought I write a few words of feedback on the service that I have received. Shahbaz was a great help throughout my purchase process. I managed to complete on a property in one week of putting in an offer; in which honestly, I was most impressed, especially after what I had heard about the long processes that individuals normally experience. Unfortunately I do not have much money left in the bank in order to buy another property, but if I were to win the lottery one day, I will definitely come and see Shahbaz again.I will definitely be referring haart to my family and friends. Thank you for making my life so easy.

Mick Armsden, June 2015

Can I just say a huge thank you for all that Shahbaz did to support me with the purchase of my property. My persistence and daily contact was always met by consistent support from him. To say he went above and beyond would be putting it lightly. I am aware that I am a demanding customer (to say the least) and really appreciate all the calls, emails and following up he did for me. I would definitely recommend haart estate agents to my friends and family. In particular I would recommend Shahbaz, although there are many helpful people in the team. Again I will say that your support exceeded my expectations. Thank you for everything.

Rupal Dhokia, May 2015

I must say that you have really gone the extra mile in ensuring that the completion of the Flat, The exchange went through. As an investor, I have dealt with many estate agents and have a real appreciation for the amount of work you did and the way we could communicate effectively to get things done. Please do take this as a formal positive recommendation and I would like you to show this to your management as a token of my appreciation on the amount of effort you put in to the support of this very long sale process. It's been a long run but finally done. To be honest with you, on the lettings side of things I would have only been drawn to go through with it because of your part to play in negotiating a fair deal for me on that side of things. As a result, I have passed your details on to a couple of my friends who are Investors - should they ever need a place in Leicester, you are the man I am pointing them to. I will be looking for another property in around 4 months' time in Leicester- I will again approach you as a first call to see what you have on your books. I look forward to keeping in touch with you in the future. Thank you.

Jatinder Bansal, May 2015