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User Guide

Title

About Richard James

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    Richard James Estate Agents is an award winning agency established in 1991.  We are independently owned and led from the front by Richard Fowler and James Rota. Our Irthlingborough and Rushden offices are also co owned by Mike Taylor and Richard Taylor respectively, who also work at the forefront of the business on a daily basis.

    The Directors are highly motivated and proud that our independence has enabled us to build a business that has set a high standard in the industry, using sophisticated technology whilst still maintaining high levels of customer service and communication.

    We care about every customer and every house sale gives us huge satisfaction, knowing we have helped someone move. We are constantly looking for new innovation to improve the service we provide to ensure we maintain our rating as the top selling agent in the area. 

    Today we are recoginised as award winning estate agents who employ some outstanding staff, focusing on exceptional customer service and straight forward advice.

    Independent research has proved we are the area's leading selling agent year after year. We are open seven days a week, have national connections with almost 650 offices through the Relocation Agent Network and pride ourselves in the quality of marketing and attention to detail.

    We have won Relocation Agent Network's highest national accolade "Agent of the Year 2016" and the "Central Region" award in 2011, 2012, 2013, 2014, 2015 & 2016.

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    Relocation Agent Network
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    We are a proud member of the Relocation Agent Network, a group of almost 650 independent estate agency offices situated in most major towns and cities across the UK. Membership to the network is by invitation only after being assessed and vetted for market leadership, customer satisfaction, quality marketing and ability to refer relocating clients to other areas of the country.

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    National Award Winners
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    Relocation Agent Network's highest award accolade "Agent of the Year 2016".
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User Guide

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Selling

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    Marketing
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    We are open seven days a week and open until 7pm on week day evenings. We market each property on at least 14 websites, with high quality photographs and marketing. We accompany prospective buyers to viewing appointments and always give vendors feed back afterwards. We are also proud members of the Relocation Agent Network; 650 estate agency branches across the UK who have access to each others properties.

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    Property Brochure
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    We believe high quality marketing generates the maximum number of viewings. Our brochures and internet marketing show both external and internal phootographs of the highest standard. People ask why we have the best properties on our books, we don't, we just take the best photos. All our marketing material carries detailed floor plans and we always believe in highlighting the best features.

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    Viewings
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    We accompany prospective buyers to viewings, including Sunday's. We take the responsibilty of showing the clients round and finding out what they genuinely think.  Honest feedback helps the vendor to overcome objections. Feed back is always given the following day. This gives us the opportunity to discuss frankly the best strategy to getting a house sold.

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    After Sales Updates
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    Once we have found a buyer and conducted the normal financial checks, we liaise with the solicitors and mortgage providers to ensure the the buyer goes over each hurdle at the right time. We always liase with other estate agents in the chain to ensure that all the related transactions are proceeding smoothly. Regular updates from us reduce the stress of the move.
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User Guide

Title

A Buyers Guide

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    Check out your finances
    Before you go looking for your new home, find how much you can afford, what it will cost and whether it fits into your monthly budget.Take advice from a mortgage lender or an independent mortgage broker who will be able to provide you with illustrations of payments and source the right mortgage for you.We have our own independent mortgage advisor on site, so we can do the groundwork to source you the best deal amongst the thousand s of products on the market.It is best to go viewing houses once you have an "agreement in principle" from a lender.

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    Finding the right home
    Once you know your budget contact estate agents, look at adverts and log onto property websites for the right home. Decide on the criteria, then view as many as you can. Good quality estate agents will accompany you to the viewings and will offer help and advice to find the right property.

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    Know Your Chain
    Before you submit an offer it is best to know your chain, how long it is and how much progress each person involved has made. You are totally dependent on the quality of each member of your chain, if one person experiences a problem, it will have the knock on effect to the other parties involved too. We will always check with other estate agents that the chain is strong before submitting offers.

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    Agreeing the sale
    We will negotiate with the vendors (sellers) on your behalf until we arrive at a price you are both happy with. This may also include fixtures and fittings and making all parties aware of projected time frames. Unsuccessful offers must always be communicated in writing.

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    Instructing a solicitor
    Once your offer has been accepted you will need to instruct a solicitor or licensed conveyancer to act for you. A licensed conveyancer will do the same job as a solicitor but they specialise only in the legal transfer of property or land. We can offer you recommendations of various solicitors or conveyancers from our selected panel. Each firm is recommended on the basis they will offer prompt service, a speedy return of phone calls at a competitive fee.

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    Submitting your mortgage application
    Within a day or so of having your offer accepted, you will need to get your mortgage application under way. This may be done at the estate agents office, at the bank or building society or on line. Either way you will normally need to pay a mortgage valuation fee.This is a basic appraisal of the property that reports the value of the property. This can be upgraded to a Homebuyers Report. This is more comprehensive covering far greater detail. If the survey spots anything of a structural nature it will then recommend a structural report or investigation. Cash buyers will need to arrange the valuation themselves if they require one.The mortgage lender will carry out status enquiries on you. These relate to you credit worthiness, income and other commitments. Once the lender is happy with both you and the property they will issue the formal mortgage offer.The mortgage offer is the written offer of a mortgage on a particular house, not to be confused with an agreement in principle.

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    The legalities
    Whilst your mortgage application is being processed your solicitor will make contact with the vendors solicitor to request a draft contract. Once received, they will approve it and apply for the searches. The standard searches are the local authority and the water and drainage search. These will reveal anything that may in the future affect your enjoyment of the property you are buying.Your solicitor will raise enquires to the vendors solicitor and once your solicitor is happy the property has good title and the right one to buy, you will be asked to sign the contract. Your solicitor will not exchange contracts until they are fully satisfied with the legal title.

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    Exchanging Contracts
    This is the point of no return. Once you have exchanged contracts, you and the seller are legally bound. A deposit is normally paid and penalties will be incurred if the sale does not complete.The completion date, the day you actually move is set in stone at this point.

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    Moving Day
    Also known as completion. This has to be a weekday and not a public holiday. This is the day that your solicitor transfers the full payment to the sellers' solicitors. Once successfully received, the keys can be released to you.
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User Guide

Title

Other Services

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    Lettings
    We offer landlords the choice of "Tenant Find Only" or "Fully Managed" service. The wealth of knowledge our staff have, enable us to give landlords sound advice. We can find a tenant, set up the tenancy agreement with photographic inventory or offer the full management service which includes periodic inspections with feed back and liasing with tenants, landlords and contractors in respect of maintainance issues. We offer a 24 hour emergency maintainance call out service, protect deposits in an accredited deposit scheme and we do not charge landlords to renew a tenancy to an existing tenant. 

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    Mortgages
    We have our own "in house" independent mortgage advisers, Crystal Financial Services. They are able to offer "whole of market" advice on products from a multitude of lenders ensuring you pick the right product and interest rate to suit your individual requirements. Appointments can usually be arranged promptly, eliminating the need to wait for a week or usually more to see a High Street bank or building society. 
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User Guide

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Meet the team

  • Introduction

    Our staff are our strength
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    One of our strengths is the quality of our staff, Directors Richard Fowler, James Rota and Mike Taylor have been in the business since the 1980's and both Chris Wise and Rachael Haseldine have more than fifteen years experience too. We feel there is rarely an occassion or situation that may arise that we cannot deal with.

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    Richard Fowler - Director
    Co founder and Director of the business, Richard began his career in Estate Agency in 1987 and jointly set Richard James up in 1991. His in depth knowledge and experience has proudly earned him a seat on the National Advisory Council of the Relocation Agent Network. Married with three children, Richard is a competitive member of a local running club and a sub 3 hour marathon runner. He is a licenced UKA Level 2 endurance running coach. In his spare time he spends time in North Cornwall on the surfing beaches with his family. Based in our Wellingborough office.

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    James Rota - Director
    Co founder and Director, James has worked in the profession since 1988 and has a great understanding of all aspects of the property market and customer service. He is proud of the success Richard James have achieved over the last twenty seven years, particularly winning the prestigious Relocation Agent Network "National Agent of the Year 2016". A  married family man with three children, he spends as much time as the business allows in the warmer sunny climate of Cyprus, a place he would like to retire to. He spends his spare time in award winning restaurants sampling fine food and wine. Based in our Wellingborough office.

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    Christopher Wise - Associate Director
    Chris joined the company in 2001 and spearheads property sales. He is also a Relocation Specialist assisting clients on long distance moves in and out of the area. Married with two children he has lived locally all his life. He is a very keen Tottenham Hotspur fan and has a great wealth of knowledge about films and cinema. He generally manages to get to the gym most mornings before work. Based in our Welligborough office.

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    Rachael Haseldine - Sales Negotiator
    Born and raised in Wellingborough, Rachael has much local knowledge, she joined the company in 2001 after gaining initial experience in estate agency elsewhere. She has a proven record in sales and knows the art of looking after customers.  She has two grown up children so now has the money and time to fully concentrate on her greatest hobby, shopping! Based in our Wellingborough office.

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    Mike Taylor - Director - Irthlingborough
    Mike's estate agency experience dates back to the 1980's but joined Richard James in 1999 as a Director when he spearheaded the opening of our Irthlingborough office. He is married with one son and spends his spare time on the country roads cycling and he has a particular talent for growing chillies and tomatoes. He openly admits he has a great passion for making and eating curry! Based in our Irthlingborough office.

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    Richard Taylor - Director - Rushden
    Richard is the younger brother of Mike and has worked for the company since 2006. He has a eye for detail and one of his hobbies is photography, which he has been able to put to good use in our marketing. Not one to sit around, in his spare time he like to get out on his road bike and is also a keen kickboxer! Based in our Rushden office.
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    User Guide

    Title

    Customer feedback....

    • Introduction

      We really do try to ensure all customers are happy with service, communication and marketing. Recommendations and referrals are the most powerful form of advertising, good or bad......

    Testimonials from Sellers

    • Seller Testimonial

      29th Dec 2013
      Just keep up the excellent service

    • Seller Testimonial

      1st Nov 2013
      Service was excellent and therefore for us personally we do not feel anything needed to be changed to make our journey stress free

    • Seller Testimonial

      3rd Oct 2013
      The service was complete we experienced no issues.

    • Seller Testimonial

      2nd Oct 2013
      Nothing, best estate agent experience I've had.

    • Seller Testimonial

      30th April 2014
      Thank you for all of your hard work in selling my house over the months. Thtoughout this time, I have never had to fault your professionlism and you have given 100%. I would not hesitate in recommending you again in the future.

    • Seller Testimonial

      1st October 2013
      We dealt mainly with Richard and Chris (on our sale and purchase) - both were fantastic and honest. We found that of all the properties we viewed to buy, Richard James were by far the best - photos and brochure.

    • Seller Testimonial

      1st October 2013
      Everyone was very helpful and I would recommend Richard James to friends

    • Seller Testimonial

      2nd October 2013
      Particularly with the incompetence of the solicitors who did their damdest to break it.

    • Seller Testimonial

      2nd October 2013
      * Fantastic friendly team * Always quick at booking in viewings * Great photos on brochure

    • Seller Testimonial

      2nd October 2013
      Mike and Richard were both fantastic throughout. Mike's great advice helped us sell the house in 24 house and Richard helped immensely when our vendor was being difficult.

    • Seller Testimonial

      3rd October 2013
      Contact was excellent. This I see as critical it's always important to know exactly what's happening. That includes both good and not so good news!

    • Seller Testimonial

      3rd October 2013
      Richard and Mike were superb

    • Seller Testimonial

      4th October 2013
      Unlike other companies if one particular person was not available someone else knew what was happening and dealt with it efficiently. Thank you

    • Seller Testimonial

      1st November 2013
      You listen to your customers which is really refreshing. You are also very approachable when things do not go according to plan. Thank you to the whole team, I wouldn't hesitate in recommending you.

    • Seller Testimonial

      6th November 2013
      Chris was great at feedback and gave me honest opinion of situations as they happened.

    • Seller Testimonial

      11th November 2013
      James, Rachel and Chris were all very helpful.

    • Seller Testimonial

      15th November 2013
      Praise for keeping me updated constantly

    • Seller Testimonial

      21st November 2013
      We had most contact with Mike and Richard. We felt that their hard work and professional attitude was a strong factor in the quick sale of our property.

    • Seller Testimonial

      21st November 2013
      Fantastic service, excellent local knowledge, made a stressful event alot less stressful.

    • Seller Testimonial

      7th December 2013
      All round very good service received.

    • Seller Testimonial

      11th December 2013
      We were mostly in contact with James and Chris who were always quick to reply to my queries

    • Seller Testimonial

      13th December 2013
      The advice was very good and showed that you know the market as it stands

    • Seller Testimonial

      14th December 2013
      All staff went above and beyond to help...thank you

    • Seller Testimonial

      17th February 2014
      Staff kept us informed at all times,  an offer was made and accepted on the first day of viewings. Excellent the whole way through.

    • Seller Testimonial

      19th February 2014
      Quick sale due to good marketing

    • Seller Testimonial

      27th February 2014
      Handled the sale professionally and kept me informed at all times. All staff excellent.

    • Seller Testimonial

      5th March 2014
      Feedback from viewings was excellent After sales chasing and updates were excellent

    • Seller Testimonial

      20th March 2014
      Realistic evaluation of property that got people interested. After first sale fell through immediate success in re-sale. Ironically at a higher price!

    • Seller Testimonial

      4th April 2014
      I would like to thank Richard and Chris for sell my property very quickly, and all the good advice that they have given me. An excellent service I have told all my friends and family.

    • Seller Testimonial

      28th April 2014
      I was impressed with the level of service that was provided by all the employees that I had contact with.

    • Seller Testimonial

      28th April 2014
      There was good communication, quality marketing. Very satisfied with the service given.

    • Seller Testimonial

      29th April 2014
      Outstanding photos and house marketing details.

    • Seller Testimonial

      1st May 2014
      Rachel kept us well informed.

    • Seller Testimonial

      2nd May 2014
      You have dealt with our family for last three houses very good service thank you

    • Seller Testimonial

      4th May 2014
      Everyone deserves praise and I could not fault anything.

    • Seller Testimonial

      5th May 2014
      We dealt mostly with Chris once our house had sold and he did a fantastic job for us. We had some issues with our purchase which he managed with the buyers further down the chain. He was always professional, polite and provided good advice. Thank you Chris and all at Richard James!

    • Seller Testimonial

      7th May 2014
      All staff were very helpful and polite. It was particularly helpful of Rachel to collect the keys. We used your Company as we were happy with you when we moved in 10+ years ago.

    • Seller Testimonial

      May 2014
      Thank you for all your hard work in selling my house over the months. Throughout this I have never had to fault your professionalism and you have given 100%. I would not hesitate in recommending you again and using you in the future.

    • Seller Testimonial

      May 2014
      Thank you so very,very much. I just love my new bungalow!

    • Seller Testimonial

      July 2014
      We would like to express our heartfelt thanks for all the hard work you've put into the purchase of our new home, many thanks.

    • Seller Testimonial

      July 2014
      Just to say "thank you" for sorting the house sale, I know it wasn't easy, I know I wasn't easy but glad it's all over, thank you.

    • Seller Testimonial

      July 2014
      Open an office in Olney so we can use them when we sell our next house.

    • Seller Testimonial

      July 2014
      Keep up the good work

    • Seller Testimonial

      July 2014
      You kept us well informed and up-to-date with what was going on at all times

    • Seller Testimonial

      September 2014
      To be honest I don't think there is anything more you could do except offer a free service :)

    • Seller Testimonial

      October 2014
      Dear RichardJust a short note to thank you for all the effort in getting the sale of 16 Court Mews over the line, particularly given the issues encountered with the two aborted transactions.I would have no hesitation in recommending Richard James to any prospective seller. It was almost 14 years ago to the day that James Rota came out to do a valuation for me before i moved to California and i promised i would put the sale through your firm eventually. You might let him know that i did, albeit a lot longer than anticipated.

    • Seller Testimonial

      October 2014
      The service was excellent.

    • Seller Testimonial

      December 2014
      Thank you very much for all you did for us in our recent house move.

    • Seller Testimonial

      December 2014
      Mike and Richard deserve medals for their patience!!!

    • Seller Testimonial

      December 2014
      The service and commitment we received from Chris was commendable.

    • Seller Testimonial

      December 2014
      Richard Fowler's general help and advice I found refreshing this was not always received by me in a positive manner but after consideration was found to be correct and fully accepted. Thank you.

    • Seller Testimonial

      December 2014
      The communication in particular was great, it took a lot of the stress out of selling as I always knew what was happeneing

    • Seller Testimonial

      December 2014
      Richard Taylor is AWESOME :) He just makes things happen when needed. I can not Praise the man enough for his work to finalise the deal.

    • Seller Testimonial

      December 2014
      Very impressed with all the work that went into pushing things through for us ! Without this things may have turned out very different as we may have lost our dream home! Thanks Richard

    • Seller Testimonial

      December 2014
      Michael Taylor was helpful throughout the whole of the process. He was honest in his advice. Most welcome

    • Seller Testimonial

      December 2014
      Lots of viewings as soon as the property went on the market

    • Seller Testimonial

      December 2014
      Lots of viewings as soon as the property went on the market

    • Seller Testimonial

      December 2014
      Amazing service and a very sympathetic ear THANK YOU!!!

    • Seller Testimonial

      December 2014
      We think Richard, Mike and staff in the Irthlingborough office are very professional and do an excellent job, always ready to give good advice and feedback also offering future help and advice.

    Testimonials from Buyers

    • Buyer Testimonial

      17th Feb 2014
      Staff kept us informed at all times the an offer was given and accepted in the first day of viewings. excellent the whole way through.

    • Buyer Testimonial

      5th Feb 2014
      Very helpful and informative

    • Buyer Testimonial

      14th Dec 2013
      All staff went above and beyond to help...thank you

    • Buyer Testimonial

      13th Dec 2013
      The advice was very good and showed that you know the market as it stands

    • Buyer Testimonial

      11th Dec 2013
      We were mostly in contact with James and Chris who were always quick to reply to my queries

    • Buyer Testimonial

      21st Nov 2013
      Fantastic service, excellent local knowledge, made a stressful event alot less stressful.

    • Buyer Testimonial

      21st Nov 2013
      We had most contact with Mike and Richard. We felt that their hard work and professional attitude was a strong factor in the quick sale of our property.

    • Buyer Testimonial

      15th Nov 2013
      Praise for keeping me updated constantly

    • Buyer Testimonial

      1st Nov 2013
      You listen to your customers which is really refreshing. You are also very approachable when things do not go according to plan. Thank you to the whole team, I wouldn't hesitate in recommending you.

    • Buyer Testimonial

      July 2014
      We would like to express our heartfelt thanks for all the hard work you've put into the purchase of our new home, many thanks.

    • Buyer Testimonial

      July 2014
      I just wanted to thank all of you for everything during the buying process. I was very impressed by your professionalism and knowing that you were at the end of an e-mail or phone made the house buying process a lot less daunting for a first time buyer such as myself. I was particularly impressed with the time that you spent with me discussing the advantages and the disadvantages of a survey. Would many estate agents have done that? No. Once again many thanks and best wishes for the future!

    • Buyer Testimonial

      September 2014
      Excellent service and I wasnt even your client!

    • Buyer Testimonial

      October 2014
      Thank you to Rachael for finding us our dream home.

    • Buyer Testimonial

      November 2014
      Thank you so much for all your patience and support, you've been great.

    • Buyer Testimonial

      December 2014
      All the staff gave a friendly and efficient service at all times during a difficult sale. Thank you all

    • Buyer Testimonial

      December 2014
      I would like to thank Richard but especially Mike for the hardwork they did on my behalf and I wasnt even the vendor.

    • Buyer Testimonial

      December 2014
      Mainly dealt with Richard and Chris, as ever they were absolutely fantastic at managing expectations and communicating with the chain, really grateful for all of their help and support. From my limited experience with other Estate Agents in Wellingborough, Richard James stand out as an honest and reliable agent and I will continue to recommend them :) Thank you so much again

    • Buyer Testimonial

      December 2014
      Fabulous service, great people, so easy to deal with all of the staff. Have already recommended to my neighbour who has signed with you

    • Buyer Testimonial

      December 2014
      Both Mike & Richard communicated very well and addressed all our concerns in a timely manner. I would happily refer your service to family & friends.

    • Buyer Testimonial

      December 2014
      Appreciate the efforts of both Rachael and Richard. Both were helpful and communicative throughout the process of buying our first family home.

    • Buyer Testimonial

      December 2014
      All the staff were very helpful. We were first time buyers and didnt know anything about buying a house and all the staff especially mike and richard were absolutely outstanding. They were extremely knowledgable and helped us in any way we needed them to!

    • Buyer Testimonial

      December 2014
      All the staff at Richard James in Irthlingborough were all very helpful and friendly, they were very welcoming when visiting the branch and always returned telephone calls. There is nothing I could fault at all.

    • Buyer Testimonial

      December 2014
      The agent let us know what was happening throughout the process as early as possible and mostly before our solicitor told us which we thought was very good.

    • Buyer Testimonial

      December 2014
      Christopher Wise provided a very efficient service, promptly answering all my questions and working very diligently on my behalf.

    • Buyer Testimonial

      December 2014
      Everyone in the office worked well together. I could call and speak to anyone there and they would be able to help and knew what was going on.

    • Buyer Testimonial

      December 2014
      Richard Fowler was excellent in keeping us informed on what was going on and seeking advice for us. Looking back we wish we had used Richard James to sell our property to.

    • Buyer Testimonial

      February 2015
      Richard Fowler was excellent in keeping us informed on what was going on and seeking advice for us. Looking back we wish we had used Richard James to sell our property to.

    • Buyer Testimonial

      July 2015
      Thank you for all your help and kindness.

    • Buyer Testimonial

      July 2015
      Simply Outstanding! Amanda was sensational, patient, helpful and didn't try to falsely sell something that she knew did not match our requirements. She went above and beyond to make sure the timescales were met and her communication was amazing. The whole team including Richard and Mike were always friendly and never seemed annoyed by the 100 questions or our frustrations (with solicitors!) Thank you so much Team!

    • Buyer Testimonial

      August 2015
      Rachel was most helpful. We did not feel rushed. James was very good at arranging the surveys for the issues we raised. All staff were very friendly and helpful.

    • Buyer Testimonial

      August 2015
      Good knowledge of the area. Receiving the moving in card was a lovery personnel touch. Having the Independant mortgage broker upstairs was extremely helpful and enabled the purchase to move along quickly.

    • Buyer Testimonial

      September 2015
      Everyone was helpful and very professional.

    • Buyer Testimonial

      September 2015
      The whole outlook is professional. All staff gave good service, especially Chris.

    • Buyer Testimonial

      September 2015
      Chris was brilliant

    • Buyer Testimonial

      October 2015
      Amanda was excellent and lots of knowledge about the area as well as very good negotiator.

    • Buyer Testimonial

      October 2015
      Amanda did everything we could ask

    • Buyer Testimonial

      October 2015
      To ChrisJust wanted to say a very big thank you for all your hard work.Thank you also to all at Richard JamesBest Wishes.

    • Buyer Testimonial

      November 2015
      Rachael, Chris and Richard were all extremely helpful, professional and friendly and we were really pleased to buy via them.
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    Disclaimer

    The content on this Microsite has been uploaded by Richard James Estate Agents, Wellingborough. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Richard James Estate Agents, Wellingborough. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Richard James Estate Agents, Wellingborough. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Richard James Estate Agents, Wellingborough on +441933224400.