Hawksman Real Estate, Cobham

As soon as James came in it was like a breath of fresh air, he really took an interest in what we were trying to achieve. He looked at the house, told us what we might improve, what might attract potential buyers and it was really that personal service that he was giving that made the difference. There was no flannel, we knew exactly what we were doing and what we were getting and we knew how the market was working for us. I'd have no hesitation in recommending Hawksman. They really did make the difference.

We have had a really stress free time. We were delighted to have met James and he's made the whole process so straightforward for us. I would absolutely recommend James to anyone who is selling their house. The service we have received has been fantastic.

We were recommended to James at Hawksman by friends whose house he had sold. The service that James provides is outstanding - the whole process, from start to finish, is personalised, highly professional and extremely efficient. James' experience and knowledge of the market and of buyers' expectations, helped answer all of our queries, present our house in the best possible light and secured an offer in just over a week!Throughout the process you can be confident that James is always on top everything and he's instantly on it if even the slightest delay occurs.We were absolutely thrilled with Hawksman and wish James and the team continued and well deserved success.

Working within the property industry myself and having known James for a long time I knew when it came to selling our House he would be the man for the job. The marketing and presentation of the property was superb and he managed to sell the house within the first few weeks of marketing. We received regular updates on the chain and sales process and James managed to resolve a few complicated issues very smoothly! We were delighted with the result and would not hesitate to recommend him to anyone selling within the Surrey area. His passion for property and local area knowledge are second to none.

We recently instructed James to sell our house on the back of a recommendation from some friends. We were not disappointed. James and his team put a great deal of effort into presenting our home in its best light and that certainly helped boost interest in a difficult market. From start to finish, James went the extra mile to try to make the process as smooth as possible.

I worked with James when buying my current house and was so impressed that I asked him to sell our previous house as well. Dare I say both were actually quite pleasurable and trouble-free experiences in what remains a difficult market and thus was due entirely to James's involvement. Energy, insight, charm, honesty, hard work and excellent project management make James an absolute pleasure to deal with. I would have no hesitation in recommending him.

We instructed James to sell our property which was at a challenging price point. In a difficult market what we needed was a different approach. Our sale required a hands on, personal, sleeves rolled up approach and we certainly got that. Service levels were exemplary. We spoke with James almost daily, including several overseas calls. It's a far assumption that this level of proactivety was replicated with our prospective buyers. James was able to assist with matters of presentation of our property, with the specific objective of delivering results. Hawksman work with the very best professional photographers. The photos of our property really worked to show it at its best, with a smattering of arty stuff thrown in, giving our sales particulars a human touch. The Hawksman website is superb, showing our house very differently to the average high street agent. James found us a buyer quickly (in an increasingly challenging market) and followed the process with vigour through to completion. If you require a high calibre real estate company in Surrey at the prime or super prime end of the market, then I would look no further than Hawksman and James Mason.

We sought James' expertise in assisting us with purchasing a property that required a significant level of work in an unfamiliar area. James was quick to identify where the development opportunities were, the potential gaps in valuation an to advise on the ceiling level of investment in the short term.

After nearly a year long property search it looked as though we were going to lose our dream house that we'd already had surveyed and spent substantial legal fees on. Without James's constant advice, positive attitude and guidance I think I would have lost the house, and my mind! He gave sound advice and knew exactly what to do with any of the difficult situations that arose. If we were ever to move again I would want James to handle everything from start to finish - he was instrumental in us getting our house and me keeping my sanity

We have just picked up the keys for our amazingly perfect family home!! Thank you James for all the help throughout... clearly your client is the seller, and I'm sure they're delighted too, but you have made this whole process for us as the buyers so smooth and easy! What truly personal and outstanding service... We are over the moon. Wishing you all the best with your ever growing business!HawksmanUK

Thank you very much James for an extremely professional and efficient service.The way you always spoke with respect and without an ounce of the usual arrogance, that unfortunately most estate agents have a reputation for, made all of us feel like we were in safe reliable hands all the stages.From start to even after completion, you made the entire process for everyone involved an incredibly pain free experience. Despite us being the buyer, we felt you did even more than our selling agent. You went above and beyond your duty by researching concerns or queries, as well as making unrequested calls to the council, utilities, surveyors, lawyers, as well as estate agents within the chain, on behalf of all parties.We would have no hesitation in recommending you and wish you the best for the future.

James did an awesome job for us during the purchase of a property he was the agent for, his focus is so much different to other agents we met, focused on building a trusted relationship with you not just for the transaction but for the future, while other agents are very transactional.James was key to helping making the purchase as smooth as possible, and also does a great job at taking the stress out of the situation. Going to great lengths ensuring that communication was happening between all parties and pushing actions to conclusion.I would highly recommend James and the service he provides for any sellers, and buyers.

Throughout the entire process James was efficient, helpful and I thoroughly enjoyed the process of purchasing our property through Hawksman...I have NEVER before had that experience with any other estate agent. If you want a company with incredible integrity and a proactive approach to buying or selling your home speak with Hawksman! Thanks James x