Finders Keepers, Banbury

"We have been with Finders Keepers since 2007, managing our house in Oxfordshire while we have been based overseas. They are qualified, experienced, friendly and approachable . Emma and her team provide a standard of service that is excellent: we own and let other properties in London, and the user experience and level of interaction we have from Finders Keepers compared to our managing agents in the city is like night and day. They care about the welfare of our house, their attention to detail is strong and, most importantly, genuinely attempt to interact with us in a way that gives us complete confidence that our interests are being taken care of. Well done Finders Keepers Banbury!"

David Rogers, landlord

"I just wanted to thank you and all your staff for dealing with the constant requests for information, tenancy documents, certificates of service, utilities information etc., all of them dealt with diligently and with tremendous efficiency. Thank you very much indeed."

Nicholas Woodward, landlord

"I have had a long relationship with Finders over the last 11 years. They have always been friendly, helpful and thorough in managing my properties. They look after the tenants, ensure repairs are done promptly and keep the properties' values intact by recommending when upgrades are necessary. Voids are few and far between and issues are dealt with pragmatically. They really care about doing a good job for both the tenant and landlord. I would not hesitate to recommend them!"

Charlotte Appleby, landlord

"Very professional and helpful service, making our first experience of letting pleasant and stress free."

Andrew Griffiths, landlord

It was apparent that the entire staff is passionate about the company and strives to provide the best possible service for their clients. The detail on the check-out notes was impressive and clients are allocated a designated Property Manager enabling all involved to build a strong relationship and enjoy exemplary communication"

Sunday Times Judge's Report

"I've always been very happy and impressed with your service - you deal with any issues quickly, the letting process was smooth and painless, and your staff friendly and helpful."

Banbury tenant

Through this painful and stressful process of relocating to the UK with my family, the help, support and guidance I have received from everyone in your team has been priceless to us, and I have honestly felt like I was your only and most valuable client all the way through. I have never had the privilege of receiving such a perfect service from any company I have contacted in the past, and there is truly no comparison with the other letting agencies in Oxfordshire I have contacted through this process; it's just a different planet in respect of commitment to your clients."

Francisco Hevia, tenant

"Thanks for the fantastic service you provide. When I originally contacted Finders Keepers I was greatly impressed with the speed of response - I think I saw properties and agreed the tenancy in under a week from initial contact. Since then your help and advice has been a shining beacon in a sea of mediocrity. Most other agents seem to treat prospective tenants as second class citizens. When I contacted a competitor about rentals it took a week for any response. Well done."

Marcus Rann, tenant

"Extremely helpful and professional. They listened carefully to my fairly specific requirements when I was looking for a rental property and saved me time by being honest about any properties I expressed interest in that they thought wouldn't be right for me, cutting down on the number of unnecessary viewings I made. When the right property came to market soon after our initial discussions they made sure I was first to see it and processed all the paperwork swiftly. Aftercare has been thorough, with minor maintenance matters dealt with swiftly and professionally. It is quite possibly my favourite place I have ever lived! -- Many thanks to Clare and Emma and all in the office."

Steve Blackmore, tenant

"I always found Finders Keepers very helpful and always quick to respond. Any problems I had in the house I rented were solved competently and efficiently and in a very friendly manner."

Victoria Cairns, tenant

Thanks very much for all your help. Not just in the preparation for the handover, but for the entire duration of my tenancy. You have, without doubt, been the best property manager that I have had (and I've been renting for 26 years)!"

Mark Burgess, tenant

"Our Company has used Finders Keepers for all company tenancy needs for over 10 years. The staff are extremely helpful and go that extra mile to ensure they meet our company, and employee, needs."

Abbi Duddridge, Lotus F1 Team Ltd

"It's extremely useful for parents to have school catchment areas on your website! It shows proper concern for your clients and professionalism."

Mariela Neagu, applicant