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User Guide

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    About Us.......
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    Alan Hawkins Estate Agents is a family owned and run independent Estate Agency operating from our dedicated Royal Wootton Bassett High Street office, where we have been successfully selling residential property since our launch in 1998.

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    Alan himself, had vast experience in the local market before his passing in 2015 having, since 1983, managed two estate agent offices in the town, furthermore, before arriving in Royal Wootton Bassett had built up over 10 years' experience in Swindon. Alan remains in our hearts and souls every single day and this gives us the continued passion, drive and desire to continue being the town's leading agent. Our newly re-designed company logo, incorporating the poppy, has been designed with Alan in mind and our deep roots within the town.

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    The family team is made up by Janet, Alan's wife and four sons being co-directors. The team is further complimented by the support of Velda and Margaret in the sales team and Geraldine and Katy in the lettings.

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    Paul joined in 2002, having been in a sales related environment for the previous 10 years, and more latterly Chris Hawkins who joined in 2014 having spent previous years in retail management.

    Stephen and Kevin both jointly run from the same High Street premises, our Residential Lettings Department, launched in the summer of 2005 and growing in strength year on year.

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    As a family and close knit business, our clients are guaranteed service consistency on a personal basis without the concerns of staff turnover or having to deal with staff with whom they are unfamiliar. Similarly, our commitment to our customers is paramount in every way, where honesty and trust is an integral part of our service.

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    For us, it is not just a job to be done, it's our way of life!

    So, why not sit back, relax and let the family agency take the strain.

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User Guide

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Our Services

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    Welcome to Alan Hawkins Property Managers. We are directly located above our successful sales office on Royal Wootton Bassett High Street via our second door which is located to the side of the office. To keep things nice, simple and straight forward for landlords our property management options consists of 2 services; Full Property Management Service, or should you prefer, a Tenant Finding Only Service, where we advertise your property to find a suitable tenant before handing the management of the property back to you.

    We offer a competitively priced, simple and upfront fee structure, with no hidden costs, whilst ensuring you receive a first class quality service. We include evenings and Saturday viewings in order to try and accommodate all potential tenants, we even offer instant internet chat through our website. We will market your property on the top leading property websites, including our newly designed and user friendly website, we will also spread the word across social media as this is now a super highway marketing area. We also advertise in a number of local publications as well as offering you guaranteed high street window exposure in our large LED lit window display.

    Pop in and see us or call us on 01793 855222 for a FREE market appraisal on your property. We will advise you on how to prepare your property for the rental market and give you advice on the current market trends and what you need to know and do as a landlord.

    We are here to help you achieve a return on your investment!

    As members of the 'National Approved Letting Scheme', SAFE AGENT', 'National Federation of Property Professionals' and ' National Association of Estate Agents' together with the registration of the 'Office of Fair Trading', 'Property Ombudsman for Sales and Lettings', we are bonded against the misuse of client monies and follow a strict code of conduct showing our commitment to offering the highest level of customer service

    So whether you are looking to let your property, or a potential tenant looking for somewhere to rent, you will be in safe hands with our family run agency.

    We are always here to offer you our advice, even if we don't manage your property already.



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    FULL PROPERTY MANAGEMENT SERVICE

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    o FREE property market appraisal

    o FREE property portfolio MOT with our Financial Advisers

    o Preparation of property details for marketing purposes

    o FREE floor plans on all properties

    o FREE legal insurance cover for all landlords

    o Advertising on the top property websites, including our website & social media

    o Marketing of your property in our large LED lit high street windows & a 'To Let' board located at the property

    o Accompanied viewings at all times

    o Full referencing on all tenants and guarantors (where needed), including RIGHT TO RENT checks

    o Dictate and provide a full inventory & schedule of condition backed by full colour photos

    o Notify all utility companies of tenant changes

    o Collection of 1st months rent & 6 weeks deposit on signing contracts

    o Collecting Monthly rent by standing order and prompt transfer to landlords by bacs payments

    o Quarterly property inspections with full reports sent to landlords

    o Co-ordinating property repairs and maintenance, advising landlord

    o Full inspection & inventory check out at the end of tenancy at no extra charge

    o Serving of relevant notices to tenants at no extra charge

    o 24hr emergency number provided to all tenants for peace of mind



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    INTRODUCTION ONLY SERVICE

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    o FREE property market appraisal

    o FREE property portfolio MOT with our Financial Advisers

    o Preparation of property details for marketing purposes

    o FREE floor plans on all properties

    o Advertising on the top property websites, including our website & social media

    o Marketing of your property in our large LED lit high street windows & a 'To Let' board located at the property

    o Accompanied viewings at all times

    o Full referencing on all tenants and guarantors (where needed), including RIGHT TO RENT checks

    o Dictate and provide a full inventory & schedule of condition backed by full colour photos

    o Notify all utility companies of tenant changes

    o Collection of 1st months rent & 6 weeks deposit on signing contracts



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    Additional Services

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    Arrange landlords gas safety check (and service if required)
    Arrange electric property inspection & PAT testing.
    Arrange an EPC (Energy Performance Report) on the property
    Serve on the tenants:-  relevant notices
    Property inspection checks (find tenant only services)
    Tenancy agreement renewal
    Rent & Legal fee insurance cover

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You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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Welcome to our tenants page

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    We at Alan Hawkins pride ourselves on providing our tenants with an equally top quality service as we do our landlords.

    We want you to enjoy the property and the experience of renting a property through Alan Hawkins, therefore we make sure that our properies are to a standard that we would be happy to live in ourselves and that they have met all of the legal requirements.

    We love the fact that we dont charge our tenants any exist fee's or inspection fee's, we also try to keep our tenants application fees as low as possible. We know that we are one of the cheapest in town.

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    We provide all of our tenants with an out of office emergency contact number along with other emergency contact numbers for utility suppliers / water and drains etc.
    All of our staff members are active on our comapny's facebook page too should you ever struggle to reach us by phone.
    https://www.facebook.com/alanhawkinsestateagents

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    We love the fact that we get good reviews from out tenants and many of our existing tenants even want to stay with us when moving properties which speaks volumes.

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    For piece of mind and reassurance, you're in safe hands knowing that you will be going through a credited Letting Agent who is registered with NALS / NAEA / The Property Ombudsman and SAFEAGENT, we also use the DPS scheme to register your deposit.

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    To us your not a number or a property or even an income for a landlord, you are a happy tenant of ours.

    A happy tenant = a happy landlord = a very happy Agent :) = repeat business
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Features

Check out our available properties

You can see the properties we're currently marketing for rent by clicking the button below:

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User Guide

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Meet our team.

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    Steve Hawkins (Director Lettings)
    I was born in Royal Wootton Bassett before moving to Swindon for the majority of my life. Having left School I went straight into an engineering apprenticeship for Lister Petter, before working for a Mortgage broker firm. From here I joined Nationwide Building Society and was a Mortgage Underwriter for 10 years. Alan Hawkins Estate Agents expanded in 2005, lead initially by myself, to incorporate a residential lettings side of the business. Since then we have grown from strength to strength, dominating the rental market within our market town and surrounding villages. When i'm not at work, I like to fit my time around my family. To wind down I like to get out and run, play competitive golf and squash and get out on the mountain bike on the Ridgeway and at the bike parks around Wales

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    Kev Hawkins (Director Lettings)
    Kev is a Company Director and works in the residential lettings department and joined the business in 2006. Previously worked within the electrical industry and then kitchen designing industry, an opportunity arose within the family business offering a completely different career avenue which Kev then grasped and proceeded to learn every aspect of the lettings industry from the ground up. Kev is a family man with three children and although enjoys many sports and activities, his sporting passion is mountain biking.

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    Emma Marsh (Lettings Administrator)
    Emma joined the Lettings team in September 2017 as a part time Lettings Secretary. Prior to this she was a Technical Manager within the clothing industry. She is very excited about this change of career that has allowed her to learn new skills and spend more time with her young family. Emma has lived in Royal Wootton Bassett her whole life and feels that local knowledge has been an important part of being able to fit into this new role and enjoys being able to help people find a new home. Emma also works part time within school administration, is a committee member at a local pre-school where her daughter attends and is a Cub parent helper.

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    Paul Hawkins (Director Sales)
    Paul is a company director and works in the residential sales department. He joined Alan Hawkins in 2002 having previously worked as a CeMap qualified mortgage advisor for 3 years prior. Paul is married and enjoys golf, badminton, running and cycling. A lot of his spare time is taken up being a 'caddy daddy' to his golfing son.

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    Christopher Hawkins (Director Sales)
    Chris is the youngest of the 4 sons and was the last son to join the family business in 2014 completing Alan's desire of having his 4 boys working together. Chris came from a run of managerial rolls in retail before joining us on the residential sales side as one of the company directors. Chris has proven that he is a natural and has excelled in his role and thoroughly enjoys the challenges and the variety that we experience day to day in the world of estate agency. Chris is a very chatty and likable character and in his own time enjoys playing football, golf, horse riding and has a new found love for Skiing.

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    Margaret Smith (Sales Administrator)
    Margaret joined Alan Hawkins Property Sales in August 2014 as a part time administrator having previously worked as a sales office manager and also an accounts manager before taking retirement. Margaret enjoys working with and helping people achieve their goals and believes this is an asset that works well in the Property Sales and Lettings industry having worked on a temporary basis in Alan Hawkins lettings. Margaret spends her spare time at her stables, helps on a local farm especially at lambing time and also enjoys line dancing.

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    Rachael Mason (Sales Advisor)
    Rachel joined Alan Hawkins in March 2018. She brings with her 13 years experience within the Estate Agency Industry through Sales, lettings and New Homes. Rachel was born in Swindon, but has lived in Royal Wootton Bassett for the last 12 years with her Husband and 2 children. She loves spending time with her family and working within the town and the community. In her spare time Rachel enjoys cycling, running and cooking. She is very excited to be part of the team.
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    User Guide

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    Testimonials from Landlords

    • Landlord Testimonial

      A breath of fresh air
      K.Fletcher.........
      A breath of fresh air in comparison with previous experiences with other estate agents! It was great to experience the personal touch provided by this professional, family-run estate agent. Kevin provided an honest and informative viewing. There was no pressure to make a decision about the property, but he ensured that the process ran quickly and smoothly once a decision had been made. He followed through on all action points, responded promptly to all email queries and even supplied advice and a touch of humour on 'above and beyond' situations such as recommending a local TV engineer! Friendly, patient and not in the least patronising or pushy. The emergency number system works well, too. I can't recommend Alan Hawkins Estate Agents highly enough and would definitely rent a property from them again.

    • Landlord Testimonial

      They know their stuff,
      100% recommend!
      D.King......
      Steve and Kevin are the perfect combination of friendly, supportive and professional. They know their stuff, they did what they said they would do (unlike other agents in the past), they really did make a change of Tenants run smoothy. Thanks guys. 100% recommend and will definitely use again.

    • Landlord Testimonial

      spot on the ball with everything
      Phil W......
      Been with the Team just over a year and found them to spot on the ball with everything. I like the way they follow things through when you ask them to do something and also they're all personable people which makes things swing along nicely. Well done Guys, keep up the good work. Phil W

    • Landlord Testimonial

      Our property has never been vacant
      A Creighton....
      Landlords, living overseas - Stephen provides very good communication and ensures we always receive rent on time. In 7 years with Alan Hawkins, our property has never been vacant for more than a week or two, and I'm sure we owe that largely to their team.

    • Landlord Testimonial

      We could not ask to have better agents!
      J.Gilmore....
      As landlords who live abroad we could not ask to have better agents. They are professional and friendly, dealing with all facets of renting our property efficiently and promptly.

    • Landlord Testimonial

      speedily and professional
      Mr & Mrs Hardiman....
      We currently live abroad and Alan Hawkins Letting Agency have managed our property for over 8 yrs. They have always been very informative and any issues which have occurred have been dealt with speedily and professionally. We would certainly recommend the company.

    • Landlord Testimonial

      Awesome guys at Hawkins
      E.Consatble.......Awesome guys at Hawkins. With them for 4 years. Always helpful and cheerful. Would recommend them to anyone. Any problems their office were on to it quickly.

    • Landlord Testimonial

      Excellent service. What else is there to say.
      S Morton....
      Always professional polite and helpful. Rent always in the Bank on time. Excellent service. What else is there to say.

    • Landlord Testimonial

      Can't fault their letting service
      Mr G Scarrott
      Can't fault their letting service, been great with our property!
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    Disclaimer

    The content on this Microsite has been uploaded by Alan Hawkins, Wootton Bassett. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Alan Hawkins, Wootton Bassett. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Alan Hawkins, Wootton Bassett. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.