Estate agents in Chapelfield Grove

Property (in all its forms) is our passion and our customers and clients are at the heart of everything we do. We are 'people- people' and we bring an open and honest approach to the selling and letting of commercial, agricultural and residential property.

Our values are at the core of our business and we stand by them in all areas of our business.

Commitment to the Customer

We continuously create positive customer relationships; we are proactive, polite, patient and professional.

Integrity

Sound moral and ethical judgement is the foundation upon which our customer service is built.

Teamwork

We commit to working towards a common goal using open and honest communication and mutual support.

Innovation

We embrace improved working practices and learn from our mistakes but we are not afraid to take risks and think creatively to build a better business for tomorrow.

Expertise

We are experts in our fields. We continuously improve and train to remain at the forefront of our industry.

We are very open to a chat - so pop in to one of our branches and speak to a member of the team because we ant to help you Love Where You Live and Be Where You Belong.

LETTINGS MADE EASY

Our main focus is on making the whole rental process as easy for you as possible. From the moment you hand over your keys we do everything else. This allows you to focus on whatever else is important to you - travel, work, hobbies or just spending time with your family and friends.

WE LET | YOU RELAX.

We let and manage quality residential property on behalf of both private an investment property owners who own family properties, terraces, cottages and apartments across the city and county. These let to professional singles, couples, families and retirees. We attract tenants locally and nationally through our own website and rightmove.com.

We take pride in how a property is presented because we know that this attracts good rents and discerning tenants. Tenants who are well looked after are more likely to look after a property, pay rent promptly and return the property in good order at the end of their tenancy.

"With our own dedicated in house accounts team, 99% of our managed tenants pay the rent on time each month"

We believe in pro-active management. By working closely with tenants towards the end of their tenancy, we are able to advise them on how to leave the property in the best condition possible, which in turn helps them to recover their full deposit. Allowing a new tenant to move in very shortly after the previous tenants vacate, means the shortest possible void of rent for the landlord.

By working closely with vacating tenants we are able to advise them on how to leave the property in the best condition possible-

"We resolve most deposit returns to the satisfaction of both our landlords and tenants without the need to resort to deposit arbitration"

We undertake to act in your best interests at all times. We offer the most accurate and up to date professional advice on all aspects of residential lettings and legislation changes. We are here to help you make the most of your investment.

Arnolds Keys have achieved ARLA licensed status (the highest accreditation in the UK) which means you, your property and your tenants are protected. Additionally as a member firm of Government backed accreditation scheme, The National Approved Letting Scheme, you can be assured of dealing with professionals who provide clearly defined levels of customer service.

We invest time, effort and money in promoting all properties to the widest audience. We offer in-house professionals to deal with all aspects of property management and personal requirements, in short WE LET | YOU RELAX.