Wow, I never thought I'd be writing a positive review about an estate agent. Initially, Charlie came out to value my property some months ago. We decided to instruct another agent as they valued the property £50,000 more. We fell into the estate agency trap. My house had been on the market for months with another agent with little to no interest. Charlie came along, presented our home beautifully with amazing photographs, floorplan and virtual tour. He personally dealt with our viewers, and within 6 weeks (how long he said it would take!) we were under offer. We had two offerees and this managed to boost the price to Charlie's original valuation. He recommended a mortgage advisor who was BRILLIANT, solicitors who were exceptional. Despite purple bricks being involved in the chain and naturally delaying the transaction time, Charlie kept me up to date weekly. Sometimes daily, whether it was a text, email or call. Charlie was a pleasure to work with. I wouldn't ever even consider another estate agent again. Thank you so much for your help and good luck on your new venture, if you maintain this level of service I have no doubt in the success you will achieve. Thanks again 5* service from a 10* agent.