We've helped hundreds of people successfully move home in and around west London.
But only one move matters right now - YOURS.
From the initial point of contact to the completion of your sale, our directors Paul and Rachel will be with you every step of the way.
Here's our 12-step plan to help you successfully move from For Sale to Sold.
1) Getting the Price Right
Your property MUST be priced properly to attract maximum interest, that goes without saying, but you'd be shocked how many agencies get this wrong.
Our valuation will always be realistically priced to sell.
And based on years of experience, local knowledge and comparable evidence of other properties sold in your area.
2) Your Home's Marketing Matters
You need to ensure the all-important first impression is a good one.
We go all out to create a lasting, positive first impression.
We include: Professional photography and video tours, extensive social media marketing, property portal advertising and much, much more.
3) We Have Lift-Off
So, the price has been agreed, our marketing machine is fired up, and it's all systems go ready to launch your home for sale.
We know precisely when the best times are to promote your home on the portals and to our database. This means your home will be launched at the ideal time to generate the maximum amount of interest.
4) Proactive NOT Reactive
Lazy agents will sit back and wait for the phone to ring about a property. Not us.
At Leslie & Co, we use several ways to ensure your property and its availability are publicised to the biggest possible audience. This includes SMS (text) messaging and email marketing.
When it comes to selling your home, we won't be outworked or outperformed.
5) Dealing with Enquiries and Viewings
One of the biggest benefits to our sellers is that our hands-on directors are involved in their sale from start to finish. This includes handling enquiries and accompanying viewings.
6) Track and Tweak
It's all about the data. We are continually reviewing the data around your home to see if we can sell it more efficiently.
We check how many views it's getting, how many calls we're receiving and several other data points to ensure your property sells for a premium price.
7) Always Listening, Always Learning
We will always be upfront and honest, and we expect the same from our clients. This openness applies to every aspect of our work.
We will listen to feedback about your property and learn from it to put you in pole position to sell for the best price in a timeframe that suits you.
8) Consistently Clear Communication
The biggest complaint people make about agents (not us, we hasten to add) is that they are often poor communicators.
We've well-established processes in place to ensure we always communicate clearly and consistently with you and keep you fully updated.
9) An Offer You Can Refuse
You are OUR client, and we promise always to use our experience to get you the best price.
With that in mind, we negotiate hard on your behalf and very rarely advise any of our clients to accept the first offer made.
We also offer Reservation Agreements where a buyer makes a financial commitment when submitting an offer. This reduces the fall-through rate of sales dramatically.
10) Choosing a Legal Eagle
Solicitors play an essential part in your sale's progression. We have great relationships with several local solicitors and can recommend them to you with confidence.
11) With You All the Way
So, you've accepted an offer you're delighted with and instructed a solicitor you've confidence in and have a Reservation Agreement signed - job done, right?
Well no, not quite. Both Paul and Rachel will ensure your sale progresses smoothly to completion and if there are any hurdles to overcome, they'll be there to help you.
12) Mission Completed
The biggest buzz we get as agents is the phone call we make to tell our clients that their sale has completed successfully.
As a family-run, independent estate agency, your move matters to us and we take pride in delivering the results and high level of service you deserve.
