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Switching your Management is easyFed up of the One-Stop-Flop? Today, it couldn't be easier to switch your property management to James Pendleton
You wouldn't move into a house, then assume your property agent is the best person to maintain it.
So why do landlords?
Our research shows that 93% of landlords automatically allow the agent who finds a tenant to manage the property as well.
Most do it because they think it will make life easier. But it's a false assumption that letting agents must be great at managing properties too.
In fact, most lettings and management teams are entirely separate and a large majority of management teams are not located anywhere near the property. Those charged with looking after a landlord's investment can soon prove terrible at communicating with all sides. Total, hands-on (replaced off with on?) lettings management is a service that our consultants learn over years.
Common complaints we hear from those who join us include:
- The agony of not being able to talk to a human being, as a lot of agents force tenants and landlords to log problems on an automated telephone system or web platform
- Failing to fix problems quickly, even when the landlord is happy to invest in a property
- Holding on to too much rent for future maintenance
- Agents being reluctant to represent the landlords' best interests when confronted with an unreasonable tenant
- A total lack of empathy when dealing with management problems
- Not returning calls or emails on the same day, some not at all
- Lack of knowledge on current up to date statute of Landlords and Tenants obligations
With average management of fees of between 4% and 6%, landlords simply can't afford not to shop around. James Pendleton are campaigning to smash the assumption that a 'one-stop-shop' is in landlords' best interests. Switching is as easy as sending a single email. Call a property management expert, our Director Chris Crampsie now on 020 8772 2099.
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Founded in 2003 by Lee James and Lucy Pendleton, we are an award-winning estate agent based in Southwest London, with experience selling, letting and managing thousands of properties.
Born from a desire to provide a more tailored and bespoke service, we take pride in listening to your needs and requirements, to deliver a stress-free and enjoyable journey. All of our team is comprised of experts able to guide you through the process of finding a new home, selling your property or buying your next house.
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Area GuideThe London region of Battersea covers Northcote Road, Clapham Junction railway station and the areas surrounding Battersea Park, Queenstown Road and Nine Elms. With this eclectic range of sub-regions, Battersea is a diverse and vibrant part of the city; this intriguing character, with the area's proximity to Central London, makes Battersea a convenient, well appointed and exciting place to live.
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