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Why choose Horton & Storey? 
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    Are you a landlord who either self-manages or currently uses another agent? We want to hear from you! Use t he only RICS-regulated Letting Agency in South Birmingham and Solihull.

    Our job isn't just about managing property effectively - although that will always be our first priority. It's also about making your life as easy as possible. No matter how big your portfolio is, we understand that we're working with human beings, and we're
    here to make sure the marketing and/or management of your portfolio is stress-free as it can be.

    It's about developing a relationship with you and your tenants, supporting stable tenancies, and leading to minimal voids and maximum yield.
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    The Highest rated letting agents in Solihull
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    4.9/5 rating on Google from a total of 161 reviews..and counting!

    Our clients receive the highest level of services from industry professionals with over 40 years of combined experience.
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    ARLA Propertymark 
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    ARLA Propertymark is the UK's foremost professional and regulatory body for letting agents and the biggest and most influential body in the sector.

    With regulation on the horizon, it is important now, more than ever, that landlords recognise that instructing an agent who has a membership of a professional body will future-proof their asset. 

    All members must follow a strict code of practice and be part of a Client Money Protection (CMP) scheme. We receive continuous legal and compliance updates and best practice guidance as standard.
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    Tenancy Deposit Scheme
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    We are members of the TDS-insured scheme.

    Tenancy deposit protection applies to all deposits for assured shorthold tenancies that started in England or Wales on or after 6 April 2007. We provide two services through the TDS:

    Custodial - this is where the scheme itself holds the deposit during the tenancy. 

    Insurance backed - this is where the landlord or agent holds the deposit during the tenancy but must give it to the scheme at the end of the tenancy if there is a dispute. The scheme is insured because this guarantees that the tenants will always get the money back to which they are entitled.


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We're landlords ourselves
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    Protecting your investment
    No matter if you have one or one hundred properties, we understand that we're working with human beings, and we're here to make sure your investment is as stress-free as it can be.

    We will develop a relationship with you and a genuine understanding of your investment goals. We'll support happy, stable tenancies leading to maximum yield and minimising your risk - or making a plan with you to generate the best possible return on your investment through setting a strategy.
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    Full Management Service- Fees and Charges


    Set up fee.

    Upfront set up fee taken from first month's rent 60% including VAT (50% ex VAT)

    Monthly Management fee.

    10% including VAT (8% ex VAT).

    Referencing.

    Included in managed service.

    Deposit Protection (Registration with TDS insured).

    £90 including VAT (£75 ex VAT).

    Inventory & Schedule of Condition.

    £90 including VAT (£75 ex VAT) up to a maximum 5-bedroom property.

    Checkout inspection and Report.

    £120 including VAT (£100 ex VAT) up to a maximum 5-bedroom property.

    Smoke & Carbon Monoxide Inspection & Alarm Certificate

    £60 including VAT (£50 ex VAT)

    Tenancy Renewal
    £120 including VAT (£100 ex VAT)
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    Tenant Introduction Only- Fees and Charges


    Set up fee.

    90% of the first month's rent, including VAT (75% ex VAT).

    Referencing.

    Included in the Tenant Introduction Only service.

    Deposit Protection (Registration with DPS).

    £60 including VAT (£50 ex VAT).

    Inventory & Schedule of Condition.

    £90 including VAT (£75 ex VAT) up to a maximum 5-bedroom property.

    Checkout inspection and Report.

    £120 including VAT (£100 ex VAT) up to a maximum 5-bedroom property.

    Smoke & Carbon Monoxide Inspection & Alarm Certificate

    £60 including VAT (£50 ex VAT)

    Tenancy Renewal

    £200 including VAT (£240 ex VAT)
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    Legal Requirement and Best Practice

    Electrical Installation Condition Report (EICR).

    £156 including VAT (£130 ex VAT).

    PAT, Smoke & Carbon Monoxide Alarm Certificate.

    £156 including VAT (£130 ex VAT).

    Energy Performance Certificate.

    £90 including VAT (£75 ex VAT).

    Gas Safety Certificate.

    £90 including VAT (£75 ex VAT).

    Legionella Risk Assessment.

    £115 including VAT (£95 ex VAT).

    Keys- Arranging copies or additional keys.

    Bespoke charges depend on keys; discussed with a local locksmith.

    Overseas Landlord Tax

    Landlord failure to apply for Approval Number from Inland Revenue & to complete HMRC quarterly return for non-resident Landlords: £60.00 including VAT per quarter (£50.00 ex VAT).


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Your new Lettings Team
  • Introduction

    Looking for an qualified and experienced team?
    The team at Horton & Storey revolves around you, and your individual investment goals. From initial contact, these goals are discussed and a roadmap is planned, no matter how big or small. Your individual requirements are highlighted and then delivered consistently throughout our relationship with you. So if you have questions that need answers, be sure to call the office and speak to a member of the team.
  • Team Member

    Charlotte Ford- Senior Property Manager
    With over twenty years of experience, Charlotte brings a wealth of technical knowledge to the management of the H&S portfolio. She now leads all post-tenancy queries and delivers accurate accounting procedures. She is currently upskilling with another ARLA qualification. You will always find Charlotte in the gym or making memories with her daughter.
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    Jennifer White- Lettings Negotiator
    New to the industry, Jen is a natural at the negotiator role. She prides herself on communication, keeping landlords informed at all times whilst arranging compliance certificates and moving in tenants to the properties. Jen is an experienced dancer who regularly teaches younger people.
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    Let our clients do the talking..
    • Introduction

      Average 4.9 Star rating on Google- 158 reviews
      Horton & Storey is the highest-rated letting agent in the Solihull area (November 2022). We are dedicated to best practices for our landlords and delivering their investment strategies. 

    Testimonials from Landlords

    • Landlord Testimonial

      Callum, Landlord- November 2002.
      Excellent service, communication was 2nd to none. Jennifer was highly flexible and dealt with any issues quickly and accordingly. Thank you!
    • Landlord Testimonial

      Mr Rehman, Landlord- September 2022.
      Excellent service from start to finish, regularly kept updated on the progress of my property which was marketed via Horton & Storey, and communicated through Charlotte on a day to day basis.

      The pleased property was let within a reasonable timeframe. I would definitely use this agent again going forward, to manage any future property marketing appraisals etc. I would therefore have no hesitation recommending this estate agent, for any future property-related needs.

    Testimonials from Tenants

    • Tenant Testimonial

      Bert, Tenant- October 2022.
      More than a 5 star. So happy to work with them. Special thanks to Charlotte.
    • Tenant Testimonial

      Mr Hollingsworth, Tenant- July 2022.
      Wonderful service from Charlotte. Would recommend this estate agents to anybody thinking of moving
    Contact us

    Disclaimer

    The content on this Microsite has been uploaded by Horton & Storey, Shirley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Horton & Storey, Shirley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Horton & Storey, Shirley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Horton & Storey, Shirley on +441216630099.


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    Who are Horton & Storey Estate Agents?
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      We're Independent Estate Agents covering Solihull. We bring credence and qualifications you can trust. Horton & Storey Estate Agents deliver a well-established and successful process for when you are looking to move home.
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    Selling your property
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      All agents differ. Horton & Storey works with you to achieve a better experience when selling or buying a property.  We understand the value of your time, so we work around you - offering market appraisals 7 days a week with out-of-hours appointments freely available.
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      Market Appraisal
      We prioritise trust, and we want you to know exactly what to expect as our client.

      Most people are aware that valuing a property for marketing purposes can vary between agents. Horton & Storey adopts a truly individual approach to establishing your property's position in the market. We use multiple sources of information and transactional data to compare your property.
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      Create a lasting impression

      The notion is simple - the better your property is presented to the market, the more likely you are to achieve a better sale price.

      We will provide advice on what improvements are worth you spending your valuable time and money on, and the best ways to market your property. We believe that you only get one chance to make an impact on the local market - and some carefully considered changes to the property can make a big difference.

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      Initial marketing

      Horton & Storey works with you as your sole representative and endeavor to protect your interests at all times.

      Our aim is to market your property with the confidence that you are satisfied every step of the way. We take great pride in generating excitement for your property within the market place.

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      Working for you
      If you have bought or sold a property before, you will be aware that properties don't tend to just sell themselves; we are in constant communication with motivated buyers, and aim to introduce your property to those that might be interested.

      Horton & Storey doesn't want just any buyer for your property - we're looking for the right buyer. Being diligent when finding a buyer reduces the likelihood of issues arising in the sale process.

      We will be in constant communication with you, regarding viewings, marketing and feedback. We want to promote trust at all times in our transparency, and offer extra services such as out of hours, accompanied viewings.
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      Agreeing a sale
      Horton & Storey acts with your best interests in mind in agreeing the sale. We will provide you with expert advice and all the evidence needed for you to make an informed decision regarding your property.
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      Post sale

      Our goal is to reduce the time and involvement required of you once a sale has been agreed. We provide weekly updates and liaise with all parties involved in the sale of your property.

      Importantly, we work hard to reduce the number of problems that could cause you, the client, unnecessary and avoidable stress - so you can complete the sale with a smile on your face.

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    Thinking of buying?
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      Advice for buyers
      Purchasing a property can be a daunting prospect, it will probably be the most important purchase of your life.

      Because we're focussed on the completion and not just the agreement, Horton & Storey will be with you every step of the way. See below for our tips and what to consider when buying a property. Please see below a list of guidance to help you prepare for purchasing your dream home.
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      1. The true cost of buying

      There are a number of associated costs when purchasing a property. It's important to take into account the following.

      Legal Fees

      You will have to pay for your own conveyancing and this price will vary in relation to the purchase price and complexity of the sale. A leasehold property can be more expensive. Make sure you obtain a number of quotations.

      Stamp Duty

      Stamp Duty implications have changed in recent years and now adopt a more progressive approach. The new system is quite complex, it is based on paying a rate for the proportion of the property that is subject to that rate.

      Lets assume a purchase price of £350,000, the new approach assumes:

      • You pay nothing below £125,000.
      • You pay 2% on between £125,000 and £250,000.
      • You pay 5% on the value of the property above £250,000.

      Working example at £350,000

      £0-£125,000 = £0

      + £125,000-£250,000 x 2% = £2,500

      + £250,000-£350,000 (£100,000) x 5% = £5,000

      Total Stamp Duty payable = £7,500

      Valuation Fees

      This fee will be charged by mortgage lenders. The valuation will provide them with evidence that satisfactory security is apparent for the loan. The cost varies depending on mortgage lender and purchase price.

      Surveys

      There are a range of surveys available when purchasing which range in price and intrusive nature. Prices range from £350 for a homebuyers report up to £1000+ for a structural building survey. This is also subject to purchase price, age, and size of the property.

      Additional costs movers underestimate include:

      • Removal costs
      • Repairs and DIY
      • Soft furnishings!
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      2. Mortgage amounts

      You mortgage will probably become the largest monthly charge once you have moved in. It is important to take your time when choosing a mortgage product. Many buyers don't spend as much time on this aspect when purchasing as they should do, usually incurring costs/charges once in residence.

      A deposit size can vary and the government has schemes to help increase the choice for buyers will smaller deposits, such as Help to Buy. However, these schemes have received criticism in recent years as the borrowers end up paying increased premiums over the term.

      The traditional deposit amount of 10% relating to the purchase price is still competitive. An increase in deposit amount to 15%-20% will attract better rates relating to repayment.

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      3. Research your potential home
      There is a plethora of free information on the Internet relating to the history of your potential home and the surrounding area. To see any sold house price sites such as Nethouseprices, Zoopla and Rightmove provide information that can help you make a decision. These sites also provide information on the local area, the potential layout of the property and older pictures. Census data is invaluable if you want to evaluate the greater geographical location around the property.
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      4. Mortgage in principle
      A mortgage in principle (MIP) or an agreement in principle (AIP) is a basic agreement that states how much you can borrow, subject to finding a property within a timeframe. Although this can be subject to change, it can give you a better chance of acquiring a property. Many agents see this as a positive when offering on a property. Please note that MIPs and AIPs do not secure anything, they are subject to a successful mortgage application and valuation.
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      5. Ask the agent for more information

      Remember purchasing a property will be up there with one of the biggest things you will do in your life. The best way to release that nervous tension is to ask the agent representing the seller as many questions as possible. At Horton & Storey no question will be too small, we understand the importance of the situation and want you to feel as comfortable as possible. We like answering these questions as it reduces the risk of any unforeseen problems once a sale has been achieved.

      We recommend asking your agents the following:

      • How long has it been on the market? Is there a chain?
      • Where are the owners moving to- why?
      • How many viewings has it had?
      • Has it received any offers?
      • How long have the current owners lived there?
      • What's the council tax banding?
      • Has the property been involved in any significant crime(s)?
      • When was it last re-wired?
      • Does the double glazing (if applicable) have a FENSA certificate?
      • What are the neighbours like?
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      6. View more than once
      This factor is important when considering how the property looks in different weather conditions and different times of the day. Viewing the property in the day you are more likely to notice obvious internal and external defects. However, evening viewings are more important in relation to neighbours and how good the lighting is throughout the house.
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      7. Phone a friend

      Many people know someone who has more knowledge of building pathology than them. Get them to give you an honest opinion of the property and how this will relate to the price. This could also save you money on a survey further into the purchase. Key problems to look for are:

      • Exterior cracking- This could be settlement depending on the property age but it can relate directly to a structural defect. Be very wary of cracking through any brickwork and consult a qualified building surveyor if you want to progress.
      • Damp- Damp can form due to a number of reasons, the most common being lack of ventilation. The best way of spotting damp is to use your senses. Does it look mouldy or wet, is the wallpaper peeling off? Does it smell damp? Does it feel damp?
      • Power Points- Speaking from experience there's nothing worse than moving into your dream home and having to face the dilemma of a re-wire or running extension cables around every room. If you are interested, obtain/draw a floor plan of the house and mark the power points. Then you can plan out each room without any problems!
      • Items out of place- If you see a chair at a funny angle or a rug not quite straight when viewing a property, the chances are that the current owners haven't had time to tidy, right? Wrong. Most sellers will try and cover up stains or other non-desirables. Make sure you check anything that you feel is out of place.
      • Roof- Make sure you inspect the roof with a pair of binoculars and look for any slipped or cracked tiles. You then need to inspect any chimneys and look at the quality of the brickwork. The guttering can also create problems such as penetrating damp, so make sure these are visually inspected.
      • Curtain Twitch- Sounds strange! Go into an upstairs rear room and inspect the neighbour's garden. This will give you a small indication regarding the upkeep of the neighbouring property. You can also inspect the rear of the property from the garden.
      • Signal- Make sure you look at the current signal in the house. We live in a technological age where Wi-Fi and mobile signal is important.
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      8. Think of the future
      Most people move house a number of times throughout their lives. Although you might be interested in purchasing the property consider how other people would view the property? Does it have an outstanding feature directly relating to you as an individual? If it does, will that feature add value to other people in the future? Why has the property been on the market this long? Food for thought.
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      9. Avoid gazumping!
      When negotiating your offer, make it subject to the condition that the seller will 'withdraw the property from the market'. This dramatically reduces the risk of the seller accepting another higher offer after an agreed sale. Remember, everything is subject to contract. Until the contracts are formally exchanged, both parties can pull out of the sale at any time.
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      10. Questions to ask the sellers before completing

      With completion a number of weeks away it is very helpful to ask the current owners specific questions relating to the property.

      Here are Horton & Storey's top five:

      1. Where are the electricity and gas meters?
      2. Where is the Stopcock?
      3. Which day of the week is bin collection?
      4. Who currently supplies the utilities?
      5. Are there any current warranties in place within the property?
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      Here to help
      If you have any other queries relating to the purchase of your property or a general question regarding the above please get in touch to discuss further.
    Contact us

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    Team Members
    • Team Member

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      Justyn Horton- Sales Director
      Justyn is the sales director at Horton & Storey. For the past 12 years he has worked within residential estate agency helping people move. Focussing on client satisfaction, he prides himself on delivering from the day of instruction until the day of completion.

      He possesses an abundance of experience and has a proven track record in all roles within residential agency. Starting his career as a trainee negotiator, Justyn worked his way up the career ladder in roles such as negotiator, valuation manager, branch manager and regional trainer for valuation managers. He became a mentor for new managers across a large branch network.

      Justyn held most pride in being a regional trainer for the valuation managers. This role highlighted his commitment to realising customer needs when they are selling a property. Justyn practices an approach which achieves the best price for clients whilst providing experiences which are professional and low maintenance.

      Outside of work Justyn is a family man, he has two young children that keep him very busy with their packed social calendars. He is very busy taking them to parties and trying to fit in as much golf as possible (in fair weather of course!).
    Contact us

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      How are we doing?
      • Introduction

        We understand that life is constantly changing, so let us take the pressure off your property related scenarios. Whether it's a call about your home or you just need some advice on your circumstances - we are here to help.

      Testimonials from Sellers

      • Seller Testimonial

        definitely a rising player
        Sold my house through them. Excellent service throughout. From the initial valuation right through to completion I received excellent service, communication and help. Compared to other Shirley estate agents to whom you are just another property, these guys actually knew and cared and got my HOME sold. Would definitely recommend and definitely a rising player in the Shirley/Solihull property market. Good luck Justyn and Tom and thanks. Mr Desai

      Testimonials from Buyers

      • Buyer Testimonial

        I will highly recommend Horton & Storey.
        I want to thank you for the excellent service I have received from Horton & Storey. I have been shopping far and wide for the best price and efficiency from a surveying company and pleased to find that you are as good as your word. The survey was carried out very quickly and everything was dealt in a swift and seamless manner. Within couple of days, I received a very comprehensive report providing me with detailed information about the house. I want to compliment the director of the company, Tom Storey. He went to great lengths to help me understand exactly how the survey will be carried out. It was extremely helpful to talk to the surveyor directly himself, sharing any concerns or queries regarding the property I was going to purchase - this gave me peace of mind! Having a surveying company that one can trust gives a welcome sense of security and reassurance in today's world. I will highly recommend Horton & Storey to all my family and friends.  Mrs Qamar
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      Disclaimer

      The content on this Microsite has been uploaded by Horton & Storey, Shirley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Horton & Storey, Shirley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Horton & Storey, Shirley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Horton & Storey, Shirley on +441216630099.


      Welcome to Horton & Storey, Shirley

      Title

      Find Us

      Branch address

      179 Stratford Road,
      Shirley,
      Solihull,
      B90 3AU

      Get in touch

      Buying: 0121 3876653  Local call rate

      Disclaimer

      The content on this Microsite has been uploaded by Horton & Storey, Shirley. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to Horton & Storey, Shirley. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by Horton & Storey, Shirley. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

      *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

      Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

      Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call Horton & Storey, Shirley on +441216630099.