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User Guide

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    The Personal Agent is a different kind of Estate Agency. We love selling and letting properties, but it's the way we do this that separates us from the crowd - our unique blend of unrivalled local knowledge, tenacity and individual care that is at the core of all we do.

    Google and Trustpilot 5* rated  backing up our ethos of realising and focusing on you as the individual, with customer service at the forefront of everything we do.


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You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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We have your area covered

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    Our network of four computer linked offices delivers comprehensive coverage for Epsom, West Ewell, Stoneleigh, Banstead and the surrounding regions.

    Each office and every negotiator has access to a central sales and lettings database, so no matter which office is representing you, your property will receive maximum exposure with the benefit of five teams working towards a common goal of finding you a buyer!

    The Presentation of your property is one of the most important factors in helping your home stand out from the crowd. We put more effort into producing better marketing materials because first impressions really do count. Your property particulars are produced in-house by our award winning creative team whom work to provide comprehensive, clear and accurate representations, including detailed floor plans of your home. Our details aim to attract the right buyer quickly by qualifying their needs and cutting out wasted viewings.

    People who have used The Personal Agent always say that our greatest strength is our people. With a team of carefully recruited professionals, we're dedicated to providing an unrivalled personal service. You will always see familiar faces every time you visit our offices. This is because we look after our people so they stay with us longer. Our in-house training specialist is constantly working with all our negotiators to ensure they are equipped with all the skills necessary to sell your property efficiently and quickly whilst delivering the highest levels of customer service.


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Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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Free whole of market mortgage advice

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    Buying a house is one of the biggest financial decisions that you will make in your life. It can be a lengthy and complicated process. Ignite Financial services provide you with the most suitable advice and help you to make the home buying process as easy and stress free as possible. Make an appointment with Ignite, at home or at our offices. They are available 7 days a week and open until 9pm. The meeting will outline the process of buying a house and most importantly establish your budget and the maximum purchase price. Whether you are first time buyer, buying your next home, remortgaging, or an investor we have expertise in all areas and access to 100's of products. Ignite Financial services provide clear and understandable advice on all aspects of owning your new property, or remortgaging your existing home. All the applications are processed up to completion of contracts and they will not charge you any fees. Their services are usually paid for by the lender or insurance provider.

    Contact Ignite Financial Services on 01372 940 152, email: info@ignitefs.co.uk or have a look at their website, www.ignitefs.co.uk

    The Personal Agent introduces to Ignite Financial Services Ltd for the purposes of arranging and advising on mortgages and protection. Ignite Financial Services Ltd is an appointed representative of First Complete Ltd which is regulated and authorised by the Financial Services Authority.

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Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties
User Guide

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Removals in Epsom, Ewell, Stoneleigh and Banstead

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    The Personal Agent Removals Company provides a comprehensive removal service in Epsom and Surrey, designed to ensure your move goes smoothly and quickly.

    With over 12 years of experience in the industry, we have a fleet of large, specialist vehicles and all our staff are fully trained and comprehensively insured to offer a fast, professional service.

    In keeping with The Personal Agent's ethos of unrivalled, friendly and personal service, we assign a dedicated and experienced team leader to every move who is on hand to make sure everything runs like clockwork and deals with any problems or queries you may have.

    We handle international removals, house clearances, offer a full packing service and can arrange for your possessions to be put into storage with the minimum of inconvenience to you.

    For Personal Agent Sales customers we offer a discounted rate, so it pays to keep your move under one roof.

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User Guide

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Meet The Team

  • Introduction


  • Team Member

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    Rupert Briggs - DIRECTOR
    Hi, my name is Rupert and I'm the owner and Director of The Personal Agent Ltd. Richard and I launched The Personal Agent in 2004 with a vision of it being a very different kind of agency. Having worked for local estate agents, we knew what the market was looking for - a personal service tailored to the needs of those who trust us with their properties, one that genuinely listens, adapts, and consistently delivers on its promises. I am passionate about ensuring that each and every landlord and vendor we work with only ever receives the very best in service, marketing and cutting-edge innovations to ensure that they achieve their property goals and we live up to their expectations.

    rupert@thepersonalagent.co.uk

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    George Evans - BRANCH MANAGER
    Hello, my name is George and I'm the Branch Manager in Banstead. Having been in the industry for over 25 years I have helped literally 1000's of people buy and sell their homes in both good and difficult markets. For me it has always been about working hard and offering the best service possible whatever the market conditions. We have a great team in Banstead blending youth and experience, all with the common goal of delivering exceptional customer service. So if you are looking to sell get in touch and put us to the test!

    george.evans@thepersonalagent.co.uk

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    Samantha Voller - SENIOR SALES NEGOTIATOR
    Hi, I'm Samantha and I work out of the Banstead branch as a Senior Sales Negotiator. I have a passion for all things property combined with a love for helping people find their dream home. I have been in the business for over 10 years so I recognise what it takes to deliver a seamless service and provide the highest level of customer care; so please do get in touch today if you're thinking of selling or buying in the local area.

    samantha@thepersonalagent.co.uk

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    Simon Tongue - SENIOR SALES NEGOTIATOR
    Hello. I'm Simon and have recently joined the team in Banstead. My 30+ years in the business has been mainly spent in Southwest London and Surrey, latterly in Cobham, and I am thoroughly enjoying working for a local independent company with high core values and ethics. I live locally with my family and am looking forward to helping people realise their dreams and find their ideal homes.

    simon@thepersonalagent.co.uk

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    Sarah West - SALES NEGOTIATOR
    Hi I'm Sarah, a sales negotiator at our Banstead branch. I recently returned to the UK having spent most of my life in South Africa. I have been involved in the property industry for more than 30 years working for a leading estate agency in South Africa. Customer Service and relationship building is my passion, and being entrusted with someone's most valuable possession is a privilege I both respect and enjoy. The Personal Agent felt like a perfect fit given the knowledge I had gained, and I look forward to the next chapter in this dynamic and rewarding industry.

    Sarah.West@thepersonalagent.co.uk

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    Sarah Goddard - SALES PROGRESSOR
    Hello my name is Sarah and I am the Sales Progressor for the Epsom branch. I have been involved in property since 1987, with my background being a conveyancing secretary for a firm of solicitors. I have built up a vast knowledge of how the legal process works and understand that at times it can become somewhat complicated. I am here to help you and guide you through the whole sale process from the point of sale right through to exchange and completion. I love the job I do and get a great deal of satisfaction in helping people towards a quick and positive outcome.

    sarah@thepersonalagent.co.uk

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    Nina Griffiths - COMPANY ADMINISTRATOR
    Hello, my name is Nina and I am the Company Administrator for our Epsom, Banstead and Stoneleigh offices. I work directly alongside the Sales Team to produce high quality brochures, and deal with all other aspects of administration. I previously worked in the Lettings industry, but have been working in Administration for 15 years. I have a passion for seeing things through and pride myself on my work. I also enjoy working across different areas as there are so many different types and styles of property. I look forward to assisting you and ensuring your property is presented in the best possible way to secure a buyer for your home.

    nina@thepersonalagent.co.uk
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    User Guide

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    CLIENT FEEDBACK

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      AT THE PERSONAL AGENT WE'RE ALWAYS STRIVING TO DELIVER THE BEST POSSIBLE SERVICE TO ALL OF OUR CLIENTS AND WE'RE PROUD OF THE RESULTS.

      HERE'S WHAT YOU ARE SAYING ABOUT OUR EFFORTS:

    Testimonials from Sellers

    • Seller Testimonial

      Very good personal service

      Very good personal service. We were kept informed and any issues and difficulties were quickly resolved. Selling a house is a stressful business but their support made the process much easier.

      Teresa

    • Seller Testimonial

      I couldn't have asked for more

      Using The PA in Banstead, Surrey has been a delight. They couldn't have done more to keep me informed and promote my house sale. From the beginning they were expedient, efficient and incredibly courteous and helpful, and it has been that way throughout. They follow up on visits to ensure you get feedback, taking pride in aiming to help achieve a sale. I couldn't have asked for more.

      Sue

    • Seller Testimonial

      Would happily recommend

      I have just exchanged for a property purchase where The Personal Agent were the selling agents.

      The staff involved were helpful, friendly and quick to help chase up and resolve any issues throughout the entire process.

      Would happily recommend.

      Alex

    • Seller Testimonial

      under offer just after one open day

      Very easy estate agent to deal with, good communication and had my property under offer just after one open day. Highly recommend.

      Tom

    • Seller Testimonial

      Fab service!

      Extremely satisfied with the service from The Personal Agent, after having our house on with another agent and having no success we contacted The Personal Agent who sold our house within 8 days! Extremely professional and friendly and very happy with the service they provided! I would highly recommend The Personal Agent to anyone looking to sell or let there home! Fab service!

      Hayley & Lee

    • Seller Testimonial

      Really happy with the personal service

      Really happy with the personal service from Personal Agent. In particular the professionalism and advice from key individuals that smoothed what can be a stressful process.

      Simon

    • Seller Testimonial

      Great service
      Great service. Always in contact with progress of the sale.

    • Seller Testimonial

      1st class service

      1st class service as always and a friendly team of experts, always on hand to give advice.

      Jon

    • Seller Testimonial

      highly professional service

      We have dealt with estate agents in the past and found them to be hard to pin down once they have your business.
      The personal agents are the complete opposite, highly professional service , extremely friendly and they have been in contact with us throughout the process. We would always recommend them      .

      Mr & Mrs Foster

    • Seller Testimonial

      Very efficient.

      Our son sold and bought through Personal Agent. Our friends sold, rented and bought and our property was sold 2 weeks after putting it on the market for full asking price. Very efficient. Thank you.

      Paul and Lyn

    • Seller Testimonial

      exceeded my expectations

      Really pleased with the service I received. Always able to speak to someone and they exceeded my expectations with the help they gave me along the way. Would not hesitate to recommend them.

      Heidi

    • Seller Testimonial

      knowledgeable, helpful and supportive

      I cannot rate Personal Agent Banstead highly enough! Moving house is a very stressful time and you really need an excellent estate agent with fantastic staff that go above and beyond to get you through it and that's exactly what these guys did. All the staff are knowledgeable, helpful and most importantly supportive through every step of the process. John has been an absolute star, thank you so much!

      I highly recommend anyone looking to buy and sell in the area go to see these guys first!

      Elisa

    • Seller Testimonial

      Excellent service

      Excellent service.

      Always listened to the client and offer assistance.

    Testimonials from Buyers

    • Buyer Testimonial

      always stays in touch

      Kate Giddy has been fabulous during our search for a new home. She always stays in touch and answers all our queries!

      Thank you

      Lulu

    • Buyer Testimonial

      Highly recommend

      Excellent experience buying our first home with the help of Tom and the team at The Personal Agent!

      Highly recommend.

      Anna

    • Buyer Testimonial

      friendly and professional

      The team are friendly and professional, would definitely recommend.

      Kay

    • Buyer Testimonial

      Extremely helpful and efficient service

      Extremely helpful and efficient service. Highly recommended.

      Christine

    • Buyer Testimonial

      Very efficient service

      Very efficient service and friendly staff.

      Matt

    • Buyer Testimonial

      very helpful.
      I found the staff to be very helpful.

    • Buyer Testimonial

      I am grateful for the excellent service
      I am grateful for the excellent service and help I got throughout the purchase process of our new home. Thank you!

    • Buyer Testimonial

      A pleasant and tenacious team

      A pleasant and tenacious team helped us purchase our new home. From the first viewing to completion the team were informative, professional and helped us complete as quickly as possible. Would definitely recommend.

      Many thanks

      Nigel & Dawn

    • Buyer Testimonial

      Very helpful, and polite.

      We were very pleased with the service we had with The Personal Agent. They were very good at getting back to us straight away. We was able to ask any questions we wasn't sure about. Very helpful, and polite.
      We are now happy in our new home that they helped us with. Thank you again.

      Samantha

    • Buyer Testimonial

      went above and beyond

      After a tricky few months trying to buy a house (through another agency), we finally found our dream home through The Personal Agent. Tom was great to work with and went above and beyond to ensure that the process ran smoothly. He kept us updated throughout, which is so important in when looking to buy! When he was out at viewings, his colleagues in the office were always on hand to help. I'd definitely recommend The Personal Agent (and Tom) to anyone looking to buy in the area.

      Emma

    • Buyer Testimonial

      always so friendly and eager to help

      I loved The Personal Agent as an estate agent from start to finish!

      Everyone I dealt with was always so friendly and eager to help. The phone always gets answered, emails and communication between everyone at the office is very good, which is important when you're trying to buy somewhere. I can't thank personal agent enough for helping us find and dealing with the purchase of our first home together. Would recommend you guys to any one, any time. Thank you!

      Sarah & Pete

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    Disclaimer

    The content on this Microsite has been uploaded by The Personal Agent, Banstead. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to The Personal Agent, Banstead. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by The Personal Agent, Banstead. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call The Personal Agent, Banstead on +441737333699.