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User Guide

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Modern methods with good old fashioned hard work

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    Where customers come first
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    We are a family firm established in 1994 and the oldest established Estate Agency name in our high street Our top priority is customer satisfaction and we place this ahead of everything else including fees. This is because we believe that if we get the service right, business and recommendation will follow. Many of our Landlord clients have been with us since the 90's and we continue to manage their portfolios. Our reputation  is further backed up by independent reviews
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Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

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User Guide

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Let's Get You Moving 

Features

Check out our available properties

You can see the properties we're currently marketing for sale by clicking the button below:

View properties
User Guide

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Auctions

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    Did you know we do auctions?
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    These days there are more options to sell than ever. We now provide auctions every two months in Mayfair and our ground breaking online auction platform can get any sluggish sale gone rapidly with instant exchange of contracts. If you need a quick sale, no one is better placed to advise and assist
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User Guide

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Our People Are Our Biggest Assets

  • Introduction

    Who is James Alexander ? 
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    James Alexander was chosen as it 'just sounded right the first time we heard it' It represents a combination of Ken & his wife Maria's fathers' first names, James & Alexander. It is also the name of their son, James Alexander Hume.
    We are a family firm with customer service and satisfaction at the core of everything that we do. 

  • Team Member

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    Ken Hume MNAEA MARLA
    Founder and owner Ken has been here since 1994. He takes great pride in all that James Alexander do. From an office boy through to running the busiest group office, then area manager for a large Corporate Company, he established James Alexander in 1994 to be the very best. He is just as enthusiastic about all things property as ever. He loves talking shop, sometimes driving even his own family mad with the subject!
    Email: ken@jamesalexander.com
    Tel: 020 8679 8601

  • Team Member

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    Caroline Rollins
    Caroline is extremely popular with our clients and always greets customers with a big smile with numerous thank you cards & chocolates arriving on a weekly basis! Behind the genuine smile she has many years of agency experience & is well known for her no-nonsense approach to sales and sales progression.
    Email: caroline@jamesalexander.com
    Tel: 020 8679 8601

  • Team Member

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    Jack Bowles
    Whilst Jack is definitely the office joker, he is a great team player who takes much pride in assisting people with their property needs. Jack has been with James Alexander since 2007. During this time his reputation has become well established as a great property adviser that people rely upon to give sound sensible advice.
    Email: jack@jamesalexander.com
    Tel: 020 8679 8601

  • Team Member

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    Kelly Burgess
    Kelly has been with the Company since 2002 and seems to know everybody! She handles all things lettings and is on hand for maintenance and repair issues, most of which she has previously done herself so no contractors can pull the wool over her eyes! With a great eye for design, she also helps many of our clients make sure they get the maximum value with her presentation skills.
    Email: kelly@jamesalexander.com
    Tel: 020 8679 8601

  • Team Member

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    Ewa Boczar
    Ewa has an infectious personality combined with a very cheerful disposition. Her language skills are also a huge asset, allowing us to converse with many of our clients in their native Polish language.My favourite food- Depends on my mood anything from my home country like Pierogi(dumplings with different fillings), Golabki (stuffed cabbage leaf), Rosol (chicken soup) to Italian and Indian cuisine.
    Email: ewa@jamesalexander.com
    Tel: 020 8679 8601

  • Team Member

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    Jasper Mascot
    Jasper is the office mascot.
    You'll see him appearing in various adverts and social media posts with us. His hobbies include walking and eating. 
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    User Guide

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    Testimonials from Sellers

    • Seller Testimonial

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      Thanks guys we loved working with you too
      "It was fantastic working with the James Alexander team. From the moment we first met them, they came across very different from other estate agents - take keen interest and time to make sure you achieve the best outcome for you. They are committed to the long run, which is very reassuring. Once our property listing was live, the communication was great, and the team, notably Caroline, Jack and Ken, helped us find a suitable buyer and kept them well engaged throughout the process. Moreover, the team supported us with our onward chain. We strongly recommend James Alexander."

    • Seller Testimonial

      Thanks, delighted you're another happy customer!"
      Very helpful, supportive and highly knowledgeable people. Videos have also been very useful. Thank you.

    • Seller Testimonial

      Thanks Sujay
      "Really friendly efficient service. I interacted with this branch whilst helping with the purchase of a property for my elderly parents. 10/10 in every way."
      Sujay 

    • Seller Testimonial

      Caroline was an absolute star from the start to finish of the purchase of our first property. It proved to be quite a difficult conveyance for a number of external reasons, nonetheless Caroline remained proactive and was happy to chase the relevant parties whenever necessary (it was often necessary), which made it a lot easier for us. I would highly recommend James Alexander and will definitely be procuring their services in the future. Thank you Caroline! 
      Saif

    • Seller Testimonial

      Ken and Caroline were a dream to deal with. Having previously dealt with large chain estate agents who employ slimey salesmen with no knowledge of the property market it was a refreshing change to receive old school service and genuine local knowledge.They gave us clear and fair advice on pricing and the property sold quickly at asking price. Their rates were very reasonable too. Highly recommended
      Martin

    • Seller Testimonial

      Thanks Kristian  it was great working with you !
      April 2019
       "From the valuation visit to exchanging contracts James Alexander have been an absolute pleasure to work. All communication has been clear, useful and timely, and we have felt very well looked after throughout the whole process. This was our third attempt at selling our property and after some fairly bad experiences with other estate agents we were expecting more of the same, but everyone at James Alexander was consistently friendly and helpful and so I would definitely recommend them." Kristian

    Testimonials from Buyers

    • Buyer Testimonial

      "Caroline was the key to us completing on the purchase. She was always available and helped to ensure there were no delays. This is a very good estate agent not like the typical estate agents. They are trustworthy and honest people and helped us to by the right house."
      Absal 
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    Disclaimer

    The content on this Microsite has been uploaded by James Alexander Estate Agents , Norbury. Rightmove Group Limited makes no warranty as to the accuracy or completeness of the content, any queries should be sent directly to James Alexander Estate Agents , Norbury. Where properties are displayed on a page, this comprises a property advertisement. Rightmove Group Limited who operate the website Rightmove.co.uk makes no warranty as to the accuracy or completeness of the advertisement or any linked or associated information, and Rightmove has no control over the content. These property advertisements do not constitute property particulars. The information is provided and maintained by James Alexander Estate Agents , Norbury. Please contact the agent directly to obtain any information which may be available under the terms of The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 or the Home Report if in relation to a residential property in Scotland and if you have any query over the content.

    *Guide Price: An indication of a seller's minimum expectation at auction and given as a “Guide Price” or a range of “Guide Prices”. This is not necessarily the figure a property will sell for and is subject to change prior to the auction.

    Reserve Price: Each auction property will be subject to a “Reserve Price” below which the property cannot be sold at auction. Normally the “Reserve Price” will be set within the range of “Guide Prices” or no more than 10% above a single “Guide Price.”

    Auction Fees: The purchase of this property may include associated fees not listed here, as it is to be sold via auction. To find out more about the fees associated with this property please call James Alexander Estate Agents , Norbury on +442086798601.